Archive | Submission

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EDR Review – Interim Report

Thank you for the opportunity to comment on the Review of the Financial System Dispute Resolution Framework – Interim Report (Interim Report). This joint submission was coordinated by Consumer Action Law Centre with funding from ASIC.


Submission to The Treasury on priorities for 2017-18 Federal Budget

Consumer Action has provided input into The Treasury’s budget development for financial year 2017-18. We have identified four budget measures that would, if implemented, enhance justice for all Australians. Justice in this context is about creating a level playing field, and about righting wrongs. These four initiatives are: Introduce a Retail Ombudsman or equivalent external dispute resolution (EDR) scheme […]