Payday Lending
Request for help from Financial Counsellors
Consumer Action is currently compiling a report into the payday lending industry in Australia, and we would like to hear from financial counsellors who have experience with clients who use payday loans.
In order to gather this data, Consumer Action requires brief case studies. In order to assist counsellors, we have devised a simple case study template.
Using the template, it should take no longer than five minutes to provide us with each case study. The template can be downloaded here.
Please take the time to fill out as many case study template forms as you can, and either fax them to Consumer Action (03) 9629 6898 or click here to e-mail them through to us.
As we are facing a strict deadline, we would appreciate your prompt attention and responses forwarded by no later than Tuesday, 15 September 2009.
Our sincerest thanks for your help.
Note: Financial counsellors can access our dedicated worker advice line for legal advice on client problems.
If you are a consumer who needs legal advice, please fill in the form on our free legal advice page.