Thank you for the opportunity to comment on the Review of the Financial System Dispute Resolution Framework – Interim Report (Interim Report). This joint submission was coordinated by Consumer Action Law Centre with funding from ASIC.
Tag Archives | EDR
Getting problems with your bank, insurance or finance company solved fairly and quickly is too hard and Australia needs a one-stop-shop ombudsman for financial service problems, say leading consumer advocates.
Following the slew of financial scandals Australians have faced in recent years, consumer advocates say that Australians need simple and accessible justice with reformed Ombudsman services.
Consumer advocates have written to the Prime Minister about access to justice in the finance and banking sector.
The EDR Review is also a great opportunity to address some important shortcomings in consumer protection in financial services that have been exposed in a number of inquiries and scandals in recent years. Consumer organisations are concerned that many consumers who have legitimate grievances against financial institutions do not have convenient and effective access to […]
Consumer Action welcomes much of the findings of the Senate Standing Committees on Economics Inquiry into the Performance of the Australian Securities and Investments Commission, and commends ASIC on its efforts to reform.
Consumer Action has provided a submission on the proposed changes to the Credit Ombudsman Scheme Rules.