2018-19 Pre-Budget Submission

Every year, The Australian Treasury calls for ideas to feed into the budget process. We have focussed our submission for the 2018/19 Budget on three areas where budget action could make an immediate a...

iTutor Learning Systems

Consumer Action has assisted a Somali woman to file a complaint relating to education software, iTutor Learning Systems. The software was sold to the woman in her home by a salesperson representing Vi...

Legal action against Get Qualified Australia

Consumer Action has assisted a 34 year old migrant to take legal action against Get Qualified Australia. GQA claims to assist people with the process of Recognition of Prior Learning (RPL). RPL is an...

VET Sector needs a national ombudsman: Consumer Action

Consumer Action Law Centre welcomes reforms announced today by the Federal Government for the vocational education and training (VET) sector and calls for the establishment of a national ombudsman sch...
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Acquiring a long list of complaints on privacy

The privacy commissioner has been called in to investigate allegations that the Privacy Act is being flaunted by an education company targeting job-seekers to sell vocational courses. Consumer Action...

Senate inquiry backs VET Industry Ombudsman

Consumer Action Law Centre reiterates its call for the establishment of an Industry Ombudsman in the vocational education sector as recommended in a Senate report released today. The release of "The...

VET Funding Review – Issues Paper Submission

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on consultation questions on the future directions outlined in the VET Funding Review Issues Paper. Download our f...

Private VET providers: Supplementary submission

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide a supplementary submission on the operation, regulation and funding of private vocational education and training (V...

New protections for VET students welcomed

New vocational education & training guidelines will protect students enrolled in courses involving VET FEE-HELP student loans. From 1 January 2016, students will benefit from new protections safeg...

Submission: VET Funding Review

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on how to improve the quality, stability and sustainability of the Victorian training market. Read our full submis...

Private Colleges

Common themes emerging in consumer complaints about some private colleges and training institutions has prompted the Consumer Action  to publish a guide about common problems, how to avoid them and wh...