ESC Compliance and enforcement policy draft decision

We support the ESC changing its compliance and enforcement policy to reflect a risk-based, intelligence led, outcome focused approach. The ESC must be able to transparently demonstrate that it is effe...

AER Powers Civil Penalty Regime Consultation Paper

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Australian Energy Regulator (AER) Powers and Civil Penalty Regime Consultation Paper, published by the Stand...

Benefit Change Notice Guidelines Issues Paper

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Australian Energy Regulator’s (AER) benefit change notice guidelines issues paper. As stated in previous sub...

ESC draft audit guideline for energy businesses

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide comment on the Essential Services Commission’s (ESC) draft audit guideline for energy businesses (the draft guideline)....

Submission on AEMC’s rule change process guidance

Our analysis of the problems faced as a consumer group seeking to change the NERR, and our recommendations to make the process more transparent and less onerous for proponents, are extensively detaile...