How do I get more information about my loan?

[box type="note" icon="none"] Key points: If you are a borrower, mortgagor, or guarantor, under most consumer credit contracts the creditor is obliged by law to give you: your credit contract, mortgage, or guarantee; account...

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Bank Fees Refund Scam

[box type="note" icon="none"] Use this Fact Sheet if: You have received an unsolicited phone call from someone claiming to be from Consumer Action or a similar organisation; AND They claimed that the bank...

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Timeshare schemes

Key messages carefully consider what you are getting before you purchase an interest in a timeshare scheme; or there are a number of protections that may assist you if you...

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June 2013

Read, watch and listen to media featuring Consumer Action from June 2013....

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