Knock it off

Download the full report here [PDF]   https://youtu.be/j43zE3HBoFk...

Submission: New Car Retailing Industry ACCC Draft Report

Consumer Action Law Centre (Consumer Action) is pleased to make this submission to the Australian Competition and Consumer Commission (ACCC) new car retail industry market study draft report (the Draf...

Role of LIV in regulation of the profession: Submission

In the June edition of the Law Institute Journal, the Law Institute of Victoria asks “who should regulate the profession”? It is the view of consumer and community lawyers that any modern regulatory f...
scales of justice

Submission: Do Not Call Register – registration period

Consumer Action support removing the registration period for the Do Not Call Register  so that registration is indefinite (Option Three in the Discussion Paper[i]). Customers actively opt out of unsol...
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Report: The Hidden Cost of ‘Rent to Own’

We’ve all seen adverts promoting ‘Rent to Buy’ or ‘Rent to Own’ arrangements, where customers rent a product for a number of years before being given the option to buy or keep that product, but our la...
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Submission: Review of grocery unit pricing

Consumer Action believes unit pricing is, and will continue to be, an appropriate regulatory mechanism and appears to create a number of direct and indirect benefits to consumers and competition, at r...
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Submission: Gift Cards in the Australian Market

We’ve made a submission to the Commonwealth Consumer Affairs Advisory Council (CCAAC) in response to its Issues Paper, Gift Cards in the Australian Market. We’ve argued that consumers should be better...