ESC Compliance and enforcement policy draft decision

We support the ESC changing its compliance and enforcement policy to reflect a risk-based, intelligence led, outcome focused approach. The ESC must be able to transparently demonstrate that it is effe...

AER Powers Civil Penalty Regime Consultation Paper

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Australian Energy Regulator (AER) Powers and Civil Penalty Regime Consultation Paper, published by the Stand...

Victorian State Budget Submission 2018-19

Consumer Action Law Centre (Consumer Action) has made a submission to Victoria's Department of Treasury and Finance during the 2018-19 Pre-Budget period. Consumer Action has focused this submission on...

ESC draft audit guideline for energy businesses

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide comment on the Essential Services Commission’s (ESC) draft audit guideline for energy businesses (the draft guideline)....

Submission: National Water Reform

Water is arguably the most essential of services: without it we would not live. Most of us access water every day for drinking, cooking, washing/hygiene and efficient removal of waste. For some though...

Submission on AEMC’s rule change process guidance

Our analysis of the problems faced as a consumer group seeking to change the NERR, and our recommendations to make the process more transparent and less onerous for proponents, are extensively detaile...