Director of Legal Practice


  • Lead the legal practice of one of Australia’s largest specialist
    community legal centres
  • Unique role for an experienced practice leader with a background in credit and consumer law
  • A unique opportunity to bring about broader change through the integration of casework, policy and campaign work.
  • This is a permanent, full-time position based at our offices in Melbourne CBD

About Consumer Action Law Centre 


Our vision: a  just marketplace  where  people have power and  business plays fair

Our purpose: to  make life easier  for people experiencing vulnerability and disadvantage in Australia


We’re an independent, not-for-profit consumer organisation based in Melbourne. We use our skills in the law, financial counselling, policy and campaigning and lead change to policy, law and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.

In 2019, Consumer Action Law Centre was proud to be awarded the Access to Justice Award by the Law Institute of Victoria.  Consumer Action supported 5 clients to give evidence at the Royal Commission into Banking Misconduct about banking and insurance misconduct. We made significant policy submissions about law reform to prevent harm to vulnerable members of the community and to provide fast and adequate redress to those consumers who have already lost money due to misconduct in the financial services industry.

If the idea of working in an award-winning organisation that has real impact and connections with issues capturing attention across Australia appeals to you, then we’d love to hear from you.


The Role 

The Director of Legal Practice leads a legal practice of approximately 15 practitioners who provide telephone legal advice services to consumers and community workers, and who conduct advocacy and strategic litigation including in higher courts.

A qualified legal practitioner, you have substantial experience in the conduct of litigation and dispute resolution, as well as specialist knowledge of consumer law, consumer credit law, bankruptcy law, civil procedure in both Federal and Victorian jurisdictions and debt enforcement law and procedure. You have experience of team leadership in a complex, multi-service organisation and are committed to learning and driving continuous improvement.

You’re a true leader who combines outstanding skills in legal practice with demonstrable management expertise.  You have experience working with persons experiencing vulnerability and disadvantage and you have a strong understanding of the role of strategic litigation in effecting legal reform.  Your career to date shows your commitment to social justice and to empowering clients through legal advocacy.

Rewards and Benefits  

The salary range offered will be between $110,000 – $120,000 per annum commensurate with experience, plus superannuation. Consumer Action Law Centre offers FBT salary packaging therefore, depending upon personal financial circumstances, the value of the salary may be equivalent to up to approximately $5,000 – $7,000 higher.

Consumer Action offers flexible working conditions with a highly engaged, high-performing and passionate team.


How to apply for this job

Please submit your application before 5pm Friday 6 November 2020

Human Resources Manager, Consumer Action Law Centre at,

Your application must include your CV together with a cover letter addressing the following selection screening questions.

  1. Why are you an outstanding candidate for this role?
  2. Give an example of an improvement you have made to a service you have managed.
  3. Give an example of where you have worked with others to contribute to public interest or social justice change?

Applications that do not address the selection screening questions will not be considered.


Consumer Action Law Centre is committed to building a diverse workforce.  We strongly encourage applications from Aboriginal people, people with disability, people from diverse cultural and linguistic backgrounds, people of all ages, and LGBTIQA+ people.



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