No More Gammin Cars vision:
Amplify the voices and lived experiences of First Nations consumers, to inform system reforms.
About No More Gammin Cars project:
No More Gammin Cars aims to call out the systemically harmful practice of licenced car dealerships selling faulty or ‘gammin’ used cars, and increase consumer protections for First Nations people. First Nations people across Victoria are being harmed by predatory practices in the faulty used car market, and consumer protection systems remain expensive, difficult to navigate and slow to deliver justice.
We want to look under the hood of an issue that disproportionately impacts First Nations consumers. We want to understand the impact of being sold a faulty used car and all the ways that First Nations consumers have tried to get justice after being sold one. We also want First Nations people and communities to tell us exactly what they think needs to change for this dodgy practice to be stamped out, and to make enforcing their consumer rights equitable and fair.
No More Gammin Cars online survey
The purpose of this survey is to gain a full understanding of our mobs’ experiences of being sold gammin cars, the ways this dodgy practice impacts our lives, and any steps we are taking to try and fix any issues or get access to justice after being sold a gammin car.
The survey is in 4 parts including about you, your experience buying a car, getting help and seeking justice and what needs to change.
The information you provide for this survey will be kept confidential and you will not be identified in any way. We may use your data as part of a graph or to highlight a particular trend (aggregate data e.g. percentages of harm caused on First Nations people/communities from being sold a gammin car), combined with all the other data we receive, in our project reporting. The No More Gammin Cars report will be used to support our advocacy for changes and improvements for our mob.
We will also use insights gathered from the information in this survey to guide the development of legislative and systemic reform recommendations, aimed at fixing this issue and ending the cycle of harm.
To read Consumer Action Law Centre’s privacy statement click here. If you have any questions about the survey, would like some support with completing it or would prefer to yarn with us about your experiences with being sold a gammin car, please email our team at nomoregammincars@consumeraction.org.au
Estimated survey completion time: approx. 5-10mins
Resources
If you or someone you know needs help, please see below a range of resources and services that you can reach out to:
To speak to a Financial Counsellor you can contact the National Debt Helpline https://ndh.org.au/ or 1800 007 007
For legal advice or support with a consumer issue, please check out our Consumer Action Law Centre website for ways we can help https://consumeraction.org.au/legal-help/ or call us on our Koori Helpline 1800 574 457
The Victorian Aboriginal Legal Service (VALS) can support any First Nations person with a broad range of legal advice and support services https://www.vals.org.au/about-legal-services/ or 1800 064 865
Thinking of getting a loan to buy a car or something else? The Money Smart website has a range of helpful guides and video’s on different money matters for mob https://moneysmart.gov.au/supporting-first-nations-people-with-money-matters
Who’s behind the wheel:
This is a project that is by Mob, for Mob. Shelley and Winyinnar are proud Aboriginal women, committed to leading a culturally safe and respectful project that is fully guided by the needs and experiences of the communities and individuals impacted by being sold a faulty used car.
Shelley Hartle (she/her)
Dja Dja Wurrung, First Nations Policy and Projects Manager
(Pictured left)
Winyinnar Mendez Williams (she/her)
Wiradjuri, Yorta Yorta and Uruguayan, First Nations Projects and Policy Officer
(Pictured right)
If you would like to yarn with us about your experiences with being sold a gammin car, or would like to help with completing the survey, please reach out to us.
Contact the Project Team here: nomoregammincars@consumeraction.org.au
Acknowledgment of Country:
We acknowledge the Traditional Owners of the lands on which this research was conducted. Victoria is home to diverse First Nations peoples, each with their own distinct culture, language, and connection to Country that spans tens of thousands of years.
We pay our respects to Elders past and present, and recognise the continuing connection of First Nations peoples have to the land, waters, and culture.
We acknowledge that sovereignty was never ceded, and that this always was and always will be Aboriginal land.
We recognise the resilience and strength of First Nations communities and are committed to conducting our research with respect for their stories, knowledge, perspectives, and protocols.
