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Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.

Latest News

Submission: The performance and management of electricity network companies

December 18th, 2014

Consumer Action has provided a submission to the Senate Standing Committee on Environment and Communications about the performance and management of electricity network companies.


Media Release: Financial System Inquiry puts consumer welfare first

December 8th, 2014

The Financial System Inquiry recognises that consumer welfare should be the core goal of the financial system and makes recommendations that promote fairness, strengthen consumer protections and recognise the value of proactive regulators.


Have you borrowed from Sunshine Loans or Cash Loan Money Centre?

November 27th, 2014

Have you had loans from Sunshine Loans or Cash Loan Money Centre? You may be entitled to compensation.


Submission: 2015 Retail Competition Review Approach Consultation Paper

November 27th, 2014

Effective competition is critical for energy consumers to the extent that it drives lower prices and responds to the consumers’ needs to provide more useful and appropriate products.


Media release: Major parties urged to commit to helping vulnerable seniors before election

November 25th, 2014

Ahead of the Victorian Election at the end of November 2014, Consumer Action has been speaking to all major parties and seeking a commitment to a broad based review of the retirement housing sector.


Submission: Competition Policy Review Draft Report

November 18th, 2014

Consumer Action has provided comment on the Draft Report of the Competition Policy Review.


Submission: Revisions to the Telecommunications Consumer Protections Industry Code

November 6th, 2014

Consumer Action has provided comment on the proposed revisions to the Communications Alliance Telecommunications Consumer Protections Industry Code.