Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.
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Latest News
Expansion of the Financial Ombudsman Service’s (FOS) Small Business Jurisdiction
Financial Counselling Australia, Consumer Action Law Centre and Financial Rights Legal Centre welcome the opportunity to respond to the Expansion of FOS’s Small Business Jurisdiction – Consultation Paper.
Consumer Action takes Commonwealth Bank to Ombudsman over alleged irresponsible lending
Consumer Action has lodged a complaint against the CBA with the Financial Ombudsman Service.
Draft Life Insurance Code of Practice – Second Public Consultation
Thank you for the opportunity for Consumer Action Legal Centre (Consumer Action) and the Financial Rights Legal Centre (Financial Rights) to comment on the Financial Services Council’s (FSC’s) Draft Life Insurance Code of Practice (Code). Our organisations thank you too for the opportunity over previous months to provide input into the drafting of the Code. We particularly welcome […]
Independent review of product sales commissions and product based payments
The Consumer Action Law Centre (Consumer Action), Financial Rights Legal Centre (Financial Rights) and Good Shepherd Microfinance (GSM) are pleased to provide a joint submission in response to the Australian Bankers’ Association Inc. (ABA) Terms of Reference paper Independent review of product sales commissions and product based payments. Read the full submission here [PDF]
Junk insurance victims fight back as ASIC report damns industry
Australians sold junk insurance are demanding their money back as ASIC releases a damning report into the atrocious value and shocking sales practices at car yards.Productivity Commission Issues Paper – Consumer Law Enforcement and Administration
The Consumer Action Law Centre (Consumer Action) is pleased to provide comment in response to the Productivity Commission Issues Paper – Consumer Law Enforcement and Administration (Issues Paper).
Website and Content Designer – Job
Are you an experienced web designer with a drive to help others? Consumer Action Law Centre has an opportunity for you to use your creativity and expertise in a project to refresh and update our web presence.
General Exemption Order Review
Consumer Action has joined with Consumer Utilities Advocacy Centre to make a submisssion to the Department of Land, Water and Planning Position Paper on the General Exemptions Order. The Paper proposes changes to the exemptions framework that applies to energy supply licensing in Victoria.