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Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.

Latest News

Are debt businesses unfairly targeting vulnerable consumers?

October 30th, 2014

As part of our 'Profiting from Poverty' campaign, Consumer Action looks at how debt businesses unfairly target vulnerable consumers?


Legal Services Commissioner reprimands Mr James Woods of E C Legal

October 30th, 2014

In what should act as a warning to legal firms involved in debt collection, the Legal Services Commissioner has reprimanded Mr James Woods, principal of E C Legal.


Consumer Action’s 2013/2014 Annual Report

October 27th, 2014

Consumer Action’s 2013/2014 Annual Report is now online. 365 days working for consumers summed up in one convenient document.


Energy retailers given green light to increase prices at will

October 23rd, 2014

Energy retailers will continue increasing prices at their leisure after the AEMC rejected a proposal that would have banned them from increasing a customer’s tariff during a fixed term or benefit contract.


Submission: Key Recommendations arising from the Review of Enforcement Regimes under the National Energy Laws Final Report

October 22nd, 2014

Consumer Action has provided comment on the Discussion Paper on Key Recommendations arising from the Review of Enforcement Regimes under the National Energy Laws Final Report.


Submission: AEMC Rule Change on Distribution Network Pricing Arrangements Draft Determination

October 21st, 2014

Consumer Action, Consumer Utilities Advocacy Centre and Victorian Council of Social Service have provided input into the Australian Energy Market Commission's draft determination on distribution network pricing arrangements.


Consumer Action's Agata Wierzbowski announced as the 2014/15 Community Legal Centre Fellow

October 20th, 2014

Consumer Action is thrilled that one of our solicitors, Agata Wierzbowsk, has been announced as the 2014/15 Community Legal Centre Fellow.