Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.
October 23rd, 2014
Energy retailers will continue increasing prices at their leisure after the AEMC rejected a proposal that would have banned them from increasing a customer’s tariff during a fixed term or benefit contract.
Submission: Key Recommendations arising from the Review of Enforcement Regimes under the National Energy Laws Final Report
October 22nd, 2014
Consumer Action has provided comment on the Discussion Paper on Key Recommendations arising from the Review of Enforcement Regimes under the National Energy Laws Final Report.
October 21st, 2014
Consumer Action, Consumer Utilities Advocacy Centre and Victorian Council of Social Service have provided input into the Australian Energy Market Commission's draft determination on distribution network pricing arrangements.
October 20th, 2014
Consumer Action is thrilled that one of our solicitors, Agata Wierzbowsk, has been announced as the 2014/15 Community Legal Centre Fellow.
October 16th, 2014
The Energy and Water Ombudsman Victoria Annual Report for 2013/14 suggests energy retailers are failing to offer sufficient assistance to customers struggling with high bills.
October 15th, 2014
Consumer Action has welcomed the State Government’s focus on making Victoria’s energy market easier to navigate, and keeping vulnerable members of our community from being disconnected.
October 12th, 2014
In its final sitting week, the Victorian Parliament is being urged to pass new domestic building consumer protections into law as a matter of priority.