Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.
Latest News
Submission: Joint Consumer Submission to the Water Price Review 2013 draft decision
May 21st, 2013
Consumer Action has joined with the Consumer Utilities Advocacy Centre and the Victorian Council of Social Service to provide this submissionto the Water Price Review 2013 draft decision.
Media Release: $1.5 million fine for AGL as the costs of door-to-door marketing misconduct start to add up for energy retailers
May 21st, 2013
The Consumer Action Law Centre, the organisation behind the successful Do Not Knock sticker and campaign, has welcomed a Federal Court decision that AGL Sales Pty Ltd and AGL South Australia Pty Ltd
Media release: Simple online 'No Contact Form' the latest tool to stop door-to-door energy sales
May 20th, 2013
There is a new weapon in the fight against pesky and persistent door-to-door energy salespeople. Australians can now fill out a simple form, and have their ‘Do Not Knock’ request delivered directly to all
Fresh start or false hope: Are debt agreement administrators overstating their abilities?
May 20th, 2013
A new report from the Consumer Action looks at websites that promote debt agreement services and expresses concern at the number of businesses that emphasise the benefits of debt agreements, while understating the
A Policy Trilemma: A workshop towards creating an Affordable, Secure and Sustainable energy market
May 19th, 2013
An invitation to a workshop on creating an Affordable, Secure and Sustainable energy market
Joint Submission: Changes to Disclosure Requirements under the National Consumer Protection Act 2009
May 17th, 2013
Consumer Action and the Consumer Credit Legal Centre welcomes Treasury's approach of basing revised disclosure on the findings made by the Uniquest report.
Total replacement insurance for home buildings
May 15th, 2013
Total replacement insurance for home buildings can be hard to find, but it does exist and it’s a product Consumer Action would like to see more insurers offer.
Joint submission: Credit Reporting Privacy Code
May 15th, 2013
Consumer Action has, in conjunction with five other consumer and privacy advocate organisations, made a submission to the review of the Credit Reporting Code of Conduct.









