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Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.

Latest News

Media release: Dozo car sales ordered to pay $2,150 after breaching consumer guarantees

April 9th, 2014

Dozo Car Sales has been ordered to pay $2,150 to a vulnerable consumer after it refused, within a reasonable time, to provide a refund on a defective car and, instead, bought it back


Media release: New fund to protect consumers from dodgy or fly by night builders

April 8th, 2014

Victorians building or extending their homes can do so with greater confidence following the Victorian Government’s announcement of a Building Consumer Protection Fund to protect consumers from dodgy or insolvent builders.


Media release: Charging $120 to bankrupt? Sadly it’s no April fool’s joke

April 1st, 2014

Charging struggling Australians a $120 filing fee for bankruptcy is like trying to get blood from a stone.


Submission: Financial Systems Inquiry Terms of Reference

March 31st, 2014

Consumer Action has responded to the Financial Systems Inquiry's terms of reference which were released on 20 December 2013.


Credit reporting late payment listing change to benefit consumers

March 27th, 2014

Consumer Action welcomes the proposal to amend the new credit reporting laws so that the five day grace period for late payments recorded on a consumer’s credit report is extended to 14 days.


Lawyer fined $25,000 and ordered to pay $75,000 to Legal services Commissioner

March 20th, 2014

VCAT has fined lawyer Victoria Nomikos of A’Beckett lawyers $25,000 and ordered her to pay $75,000 to the Legal Services Commissioner after the Commissioner raised concerns about her conduct relating to debt collection.


Joint submission: DSDBI Consultation Paper – Reforms to Retail Regulation 2014 and Planned Outages

March 19th, 2014

A coalition of consumer advocates and welfare agencies has made a joint submission on Reforms to Retail Regulation 2014 and Planned Outages.