• Get help

    Access our free legal help hotline, financial counselling service or self help kits here.

  • Working for change

    Check out our latest campaigns and find out how you can get involved.

  • Hot issues

    Get up to date on the latest issues affecting Australian consumers.

  • take action

    Get help asserting your consumer rights.

Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.

Latest News

Submission: Competition Policy Review Draft Report

November 18th, 2014

Consumer Action has provided comment on the Draft Report of the Competition Policy Review.

Work with us: Senior Solicitor - Insurance

November 13th, 2014

Consumer Action is looking for an experienced legal practitioner with expertise in insurance law to join our legal practice.

Submission: Revisions to the Telecommunications Consumer Protections Industry Code

November 6th, 2014

Consumer Action has provided comment on the proposed revisions to the Communications Alliance Telecommunications Consumer Protections Industry Code.

Submission: Energy Green Paper

November 5th, 2014

Consumer Action has made a submission to the Department of Industry on the Energy Green Paper.

Scam alert: Scammers falsely using Consumer Action's name

November 5th, 2014

We’ve had reports of scammers falsely using Consumer Action's name to obtain money and banking details from their victims. Consumer Action is not responsible for these call.

Media release: Ensuring 'fixed' means 'fixed' when it comes to energy contracts

November 3rd, 2014

Consumer Action Law Centre and the Consumer Utilities Advocacy Centre welcomed the Coalition's announcement that it will ban energy retailers using the term "fixed" when referring to contracts with variable pricing.

Are debt businesses unfairly targeting vulnerable consumers?

October 30th, 2014

As part of our 'Profiting from Poverty' campaign, Consumer Action looks at how debt businesses unfairly target vulnerable consumers?