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Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.

Latest News

New protections for VET students welcomed

July 1st, 2015

New vocational education & training guidelines will protect students enrolled in courses involving VET FEE-HELP student loans. From 1 January 2016, students will benefit from new protections safeguarding pressure selling and will no

Fake discounts must end: Consumer Action

July 1st, 2015

“A discount isn’t really a discount if all it’s doing is hiding the real cost”

Students will be better off with new VET complaints body

June 30th, 2015

The Victorian Government’s decision to establish a new body with the power to resolve vocational education disputes is a win for students, according to the Consumer Action Law Centre.

Life insurance overdue for change

June 25th, 2015

Consumer Action Law Centre says that proposed changes from the life insurance industry to overhaul excessive commission structures and questionable advice are a step in the right direction, but don’t go far enough.

Don’t make the poor pay more – time to end the free ride for rent to buy businesses: Consumer Groups

June 24th, 2015

Consumer groups say draft legislation to ban rent-to-buy goods providers from Centrepay is an essential step to protect vulnerable Australians from the high costs imposed by these businesses.

Insurance companies: Prove your loyalty to us. Be upfront on price rises.

June 17th, 2015

Australians want their insurance companies to be upfront with yearly price rises according to a survey commissioned by Consumer Action.

Report: A quick fix? Credit repair in Australia Summary of findings

June 15th, 2015

Consumer Action is pleased to be able to publish a summary of a Melbourne Law School report into credit repair.