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Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.

Latest News

Submission to the Inquiry into the financial hardship arrangements of energy retailers

May 6th, 2015

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input into the Essential Services Commission's (the Commission) Inquiry into the financial hardship arrangements of energy retailers, and the paper released by


Energy consumers to get “even more information” under national rule change

May 1st, 2015

Today marks the start of new national rules for energy retailers, which are intended to provide more clarity on fixed term contracts, but instead do little to protect Australians from unexpected price rises.


Submission: VET Funding Review

May 1st, 2015

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on how to improve the quality, stability and sustainability of the Victorian training market.


Submission: Review of Card Payments Regulation Issues Paper

April 24th, 2015

The Consumer Action Law Centre (Consumer Action) and Financial Rights Legal Centre (Financial Rights) welcome the opportunity to comment on the Review of Card Payments Regulation Issues Paper (the Issues Paper) published by


Too many Australians have suffered at the hands of financial advisers

April 22nd, 2015

Consumer Action Law Centre welcomes reports that independent Senator Nick Xenophon MP and Labor Senator Sam Dastyari have called for a last resort compensation scheme for financial services consumers.


Submission: Privacy and trust in the new energy market

April 15th, 2015

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input the Energy Market Reform Working Group’s (EMRWG) paper, New products and services in the electricity market—consultation on regulatory implications (Consultation).


Media Release: WANTED - Households who have been disconnected from electricity

April 9th, 2015

Have you been disconnected from your electricity supply because you couldn’t afford to pay your bills? If so, we want to hear from you.