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Latest News

  • Improving bankruptcy and insolvency laws – Proposals paper

    Improving bankruptcy and insolvency laws – Proposals paper

    The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input to proposed changes to Australia’s bankruptcy and insolvency laws.
  • Submission to the AER Draft Sustainable Payment Plan Framework

    Submission to the AER Draft Sustainable Payment Plan Framework

    The Consumer Action Law Centre (Consumer Action) is pleased to provide comment on the AER Draft Sustainable Payment Plan Framework (the draft framework).
  • Submission to ESC’s Draft Energy Compliance and Enforcement Policy, April 2016

    Submission to ESC’s Draft Energy Compliance and Enforcement Policy, April 2016

    The Consumer Action Law Centre (Consumer Action) wishes to make a brief submission to the Essential Services Commission’s (the Commission) consultation on its Draft Energy Compliance and Enforcement Policy (Draft Policy).
  • New Polling: 3 in 4 Australians want ban on door-to-door sales

    New Polling: 3 in 4 Australians want ban on door-to-door sales

    Consumer Action Law Centre (Consumer Action) has launched new polling data from IPSOS, one of Australia’s leading polling agencies, on unsolicited sales. Unsolicited sales are commonly performed through “cold-calling” or door-to-door sales. The key findings for the poll of 1045 Australians* were: More than three-quarters of Australians (76.9%) agree that unsolicited sales should be made […]
  • Speech to the CIO Dispute Resolution Conference 18 May 2016, Melbourne

    Speech to the CIO Dispute Resolution Conference 18 May 2016, Melbourne

      On Wednesday, 18 May 2016, Consumer Action CEO Gerard Brody gave a speech to the CIO Dispute Resolution Conference. An edited transcript of the speech can be found below. ***CHECK AGAINST DELIVERY*** Thank you for the opportunity to speak. For those that don’t know of Consumer Action Law Centre, we are a Melbourne-based consumer […]
  • Good enough for Google. Good enough for Australia.

    Good enough for Google. Good enough for Australia.

    Google’s decision last week to ban the advertisement of payday loans demonstrates that the world is moving against the proliferation of payday loans. It is Australia’s turn to show leadership and clamp down on these exploitative products. Today, Consumer Action Law Centre is using this globally significant decision by Google to launch a new calculator […]
  • Review of the Small Amount Credit Contract Laws – Final Report

    Review of the Small Amount Credit Contract Laws – Final Report

    Consumer Action Law Centre (Consumer Action) is pleased to comment on the Review of the Small Amount Credit Contract Laws – Final Report as part of The Treasury’s review of the Small Amount Credit Contracts Review Panel’s report. Read more on Consumer Action’s previous engagement in the review: Review of the small amount credit contract laws – Submission Submission: […]
  • Victorian Civil and Administrative Tribunal (Fees) Regulations 2016

    Victorian Civil and Administrative Tribunal (Fees) Regulations 2016

    The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input to the Victorian Civil and Administrative Tribunal (Fees) Regulations (VCAT Fees) Review.