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Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.

Latest News

Work with us - full-time financial counselling role

July 18th, 2014

Consumer Action currently has an opportunity for a financial counsellor to join our friendly and professional MoneyHelp team.


Media Release: Murray Inquiry - focus on fairness welcome for consumers

July 15th, 2014

Consumer Action Law Centre has welcomed the interim report from the Murray Inquiry into Australia’s financial system, and its acknowledgment that fairness, along with stability and efficiency, are important policy objectives.


Media Release: Revised debt collection guideline should improve industry conduct

July 8th, 2014

Consumer Action Law Centre has welcomed the revised Debt Collection Guideline published by the Australian Competition and Consumer Commission and the Australian Securities and Investments Commission published today.


Are Private Car Parks “Fines” Legitimate?

July 7th, 2014

One of the most common questions asked of our legal practice is about the legitimacy of private car park payment notices and how to challenge them.


Media Release: Making home insurance fair and simple – Consumer Action welcomes new report findings

July 3rd, 2014

A new report by the Office of the Fire Services Levy Monitor has lifted the veil on Australia’s home insurance industry, exposing high profits, poor disclosure, and a lack of competition.


Media Release: Inquiry recommends changes to ASIC

June 30th, 2014

Consumer Action welcomes much of the findings of the Senate Standing Committees on Economics Inquiry into the Performance of the Australian Securities and Investments Commission, and commends ASIC on its efforts to reform.


Submission: Insurance Duty of Disclosure

June 27th, 2014

Consumer Action broadly support the regulations in the Commonwealth Treasury's proposed notices which explain the duty of disclosure consumers have when buying insurance, but recommends they be re-worded so they are easier to