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Consumer Action Law Centre is a Melbourne-based consumer advocacy and campaigning organisation that provides free and independent legal assistance and financial counselling.

Latest News

Submission: Joint Consumer Submission to the Water Price Review 2013 draft decision

May 21st, 2013

Consumer Action has joined with the Consumer Utilities Advocacy Centre and the Victorian Council of Social Service to provide this submissionto the Water Price Review 2013 draft decision.


Media Release: $1.5 million fine for AGL as the costs of door-to-door marketing misconduct start to add up for energy retailers

May 21st, 2013

The Consumer Action Law Centre, the organisation behind the successful Do Not Knock sticker and campaign, has welcomed a Federal Court decision that AGL Sales Pty Ltd and AGL South Australia Pty Ltd


Media release: Simple online 'No Contact Form' the latest tool to stop door-to-door energy sales

May 20th, 2013

There is a new weapon in the fight against pesky and persistent door-to-door energy salespeople. Australians can now fill out a simple form, and have their ‘Do Not Knock’ request delivered directly to all


Fresh start or false hope: Are debt agreement administrators overstating their abilities?

May 20th, 2013

A new report from the Consumer Action looks at websites that promote debt agreement services and expresses concern at the number of businesses that emphasise the benefits of debt agreements, while understating the


A Policy Trilemma: A workshop towards creating an Affordable, Secure and Sustainable energy market

May 19th, 2013

An invitation to a workshop on creating an Affordable, Secure and Sustainable energy market


Joint Submission: Changes to Disclosure Requirements under the National Consumer Protection Act 2009

May 17th, 2013

Consumer Action and the Consumer Credit Legal Centre welcomes Treasury's approach of basing revised disclosure on the findings made by the Uniquest report.


Total replacement insurance for home buildings

May 15th, 2013

Total replacement insurance for home buildings can be hard to find, but it does exist and it’s a product Consumer Action would like to see more insurers offer.


Joint submission: Credit Reporting Privacy Code

May 15th, 2013

Consumer Action has, in conjunction with five other consumer and privacy advocate organisations, made a submission to the review of the Credit Reporting Code of Conduct.