FREE DEBT ADVICE
FREE LEGAL HELP
KOORI HELP

Toggle menu

Skip to content

Home
I Need Help
- - - SERVICES
    - Our Services
    - Legal Help
    - Koori Help
    - National Debt Helpline
  - - ASSISTANCE FROM US
    - Debt Letter Templates
    - Resources and Toolkits
    - Common Issues
My client needs help
- - - COURSES
    - Bankruptcy Law FCPD
    - Insurance Law FCPD
    - Consumer Law Foundations
  - - RESOURCES
    - Resources and Toolkits
    - Common Issues
    - Supporting Communities
  - - ENGAGE WITH US
    - Energy Retailer Misconduct
    - Demand a Refund
    - Do not knock
    - A blueprint for fair
    - Small Loans. Big Problems
  - - SUPPORT IS HERE:
      
      We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.
Policy & Campaigns
- - - POLICY
    - Reports
    - Submissions
  - - CHANGE IS HERE:
      
      Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.
About
- - - ABOUT US
    - About
    - Media
    - Impact Framework
    - Our Board
    - Our Management
  - - WORK WITH US
    - Jobs
    - Volunteer with us
  - - WHO WE HELP
    - Eligibility for Assistance
    - Accessibility
    - Advice Disclaimer
  - - WE ARE HERE:
      
      Our purpose is to make life easier for people experiencing vulnerability and disadvantage. We use our skills in the law, financial counselling, policy and campaigning to make consumer markets fair.
News
Contact

Resources and Toolkits

You are here: HomeConsumer Action Law Centre ⁄ Resources and Toolkits

Search Resources & Toolkits

Consumer

Template Letters
- Debt Collection
  - Letter asking for a waiver
- Loans
  - Letter requesting loan documents
- Products & Services
  - Letter about defective goods and services
- Bills & Money Problems
  - Resources coming soon
Guides

Worker

Toolkits
Template Letters
Issue Spotting
- Family Violence Issue Spotting
- Issue spotting NDIS debt and consumer law
Referral Pathways
- Who can help with money problems?

Print Friendly, PDF & Email

Was this Helpful ?
yes no

KOORI HELP

Click here

FREE DEBT ADVICE

Click here

FREE LEGAL ADVICE

Ph: 1800 466 477

Consumer Action is based on the land of the Traditional Owners, the people of the Kulin Nations. We acknowledge their history, culture and Elders both past and present.

Funding for the Financial Counselling Program workers advice service and continuous professional development program is provided by the Victorian Government via Consumer Affairs Victoria

Language & Accessibility

Accessibility
عربى
Cantonese
Ελληνικά
Hindi
Italiano
Македонски
Türk
Việt

About Us

About
Jobs
Accessibility
Volunteer With Us
CFA Standards Project
Advice Disclaimer
Eligibility for Assistance
Complaints & Feedback
Privacy Statement
Contact Us

Consumer Action’s Legal Help contains general information only and is not a substitute for obtaining legal advice. Consumer Action does not accept liability for any action taken based on information presented on this website or for any loss suffered as a result of reliance on this website. Copyright © 2022 Consumer Action Law Centre. All rights reserved. Website designed by Website Projects.

Chat with us

Print Friendly, PDF & Email

Was this Helpful ?
yes no

Skip to content

Accessibility Tools

Increase Text
Decrease Text
Grayscale
High Contrast
Negative Contrast
Light Background
Links Underline
Readable Font
Reset

Help