LEGAL ADVICE & FINANCIAL COUNSELLING
Our qualified legal staff and financial counsellors are on hand to provide free, independent and confidential advice to people struggling with a range of consumer and financial issues.
SUPPORTING THE COMMUNITY SECTOR
We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.
FIGHTING FOR A JUST MARKETPLACE
Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.
Telcos are an essential service and must step up to help customers in need
Consumer Action has welcomed the Statement of Expectations today from the Australian Communications and Media Authority (ACMA) setting out clarity for telcos on assisting customers experiencing vulner...
We’re Hiring! A Policy Officer
The policy officer will work within the Policy and Campaigns Team to provide policy analysis, research and strategic advice on consumer issues. The successful applicant will get to work with Consumer...
Joint consumer submission on the Independent TIO Review
This is a joint submission from Consumer Action Law Centre, the Australian Communications Consumer Action Network (ACCAN), Financial Counselling Australia and WEstjustice. Our submission draws on...
Review of the Victorian Default Offer Order in Council
Consumer Action Law Centre welcomes the opportunity to comment on the Victorian Government’s review of the Order in Council (the Order) that was used to give effect to the Victorian Default Offer (the...
Youpla collapse to fuel ‘trauma and intergenerational debt’ for Indigenous families across Australia
A coalition of over 125 organisations has released an open letter to both major parties calling for urgent action to prevent more than ten thousand Aboriginal and Torres Strait Islander families from...
We’re Hiring! A Financial Counsellor
Are you a Financial Counsellor looking to have real impact in driving systemic change? At Consumer Action Law Centre, our vision is a just marketplace where people have power and business plays...
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