LEGAL & FINANCIAL ADVICE
Our qualified legal staff and financial counsellors are on hand to provide free, independent and confidential advice to people struggling with a range of consumer and financial issues.
SUPPORTING THE COMMUNITY SECTOR
We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.
FIGHTING FOR A JUST MARKETPLACE
Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.
Consumer Action Law Centre’s work during COVID-19 health crisis
The team at Consumer Action Law Centre are continuing to support people experiencing vulnerability and disadvantage through COVID-19. Our free Consumer Legal Advice Service continues to operate,...
Keep communities connected, urge more than 40 community organisations across Australia
As more people face the prospect of losing work due to the COVID-19 health crisis, community organisations are calling on banks, telcos, energy retailers, and rental providers to help people stay con...
Keeping communities connected
A list of financial relief measures for Victorians during the COVID-19 crisis
As people find themselves trying to get by on a reduced income (or in some cases no income at all), at a time when many are already getting by on limited means, people will inevitably struggle to pay...
A little relief will go a long way for thousands struggling due to COVID-19
Widespread disruption caused by COVID-19 is being felt across Australia. It won’t be long before we have thousands of people trying to survive on a reduced income, worried about whether they can pay t...
Banking Royal Commission reforms: “Pivotal moment in implementing Hayne’s vision”
Consumer advocates comment on draft legislation that responds to over a quarter of Banking Royal Commission recommendations.
Consumer Credit Legal Service (WA), CHOICE, Consumer Action Law Centre, Financial Counselling Australia, Financial Rights Legal Centre and Super Consumers Australia have today published policy submi...
Joint submission: Re: Financial Regulator Assessment Authority Bill 2020
This is a joint consumer submission from Financial Rights Legal Centre, CHOICE and the Consumer Action Law Centre to Treasury providing comment on the Financial Regulator Assessment Authority Bill 202...
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