Consumer Action Law Centre - Consumer Action Law Centre

LEGAL ADVICE & FINANCIAL COUNSELLING

Our qualified legal staff and financial counsellors are on hand to provide free, independent and confidential advice to people struggling with a range of consumer and financial issues.

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SUPPORTING THE COMMUNITY SECTOR

We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.

MY CLIENT NEEDS HELP

FIGHTING FOR A JUST MARKETPLACE

Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.

LEARN ABOUT OUR CAMPAIGNS

WHO ARE WE

Our purpose is to make life easier for people experiencing vulnerability and disadvantage. We use our skills in the law, financial counselling, policy and campaigning to make consumer markets fair.

LEARN ABOUT US

A First Nations-led project looking under the hood of the faulty used car sales market.

Amplifying the voices and lived experiences of First Nations consumers, to inform system reforms.

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Class Action Against Pawnbroker, Taylors Business Pty Ltd

Consumer Action Law Centre (Consumer Action) has filed a class action in the Federal Court of Australia against Taylors Business Pty Ltd (ACN 107 445 723) (Taylors Business).

The lead plaintiff, a Victorian woman, represents herself and a group of Taylors Business customers who pawned goods of value to them, but could no longer access their goods because the business had been shut down. Consumer Action became involved when we had a spike of enquiries to our frontlines from affected customers, many distraught at the prospect of losing their items.

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Need help with your Credit Card Debt?

Generate a letter to send to your credit card company.
Designed by the lawyers at the Consumer Action Law Centre
to help you deal with your credit card debt.

Click here to learn more