Inquiry into the extent and nature of poverty in Australia
Consumer Action’s financial counsellors and lawyers advise and assist people experiencing financial hardship and poverty on a daily basis. The data Consumer Action collects, as well as the reflections...
Australia’s banks should follow CBA’s lead and introduce stronger measures to stop scams
The Commonwealth Bank (CBA) has announced it is introducing measures to strengthen its payment system that will make it harder for crooks to scam their customers. The measures called NameCheck and Cal...
Victorian Default Offer 2023-24: Consultation Paper
Consumer Action Law Centre welcomes the opportunity to comment on the Essential Services Commission’s (ESC) Consultation Paper on the review of the Victorian Default Offer (VDO) for 2023-24. On bal...
Repeat offender Alinta Energy fined $380,000 for failing to help Victorians in dire need
Consumer Action has welcomed the Essential Services Commission (ESC) imposing $380,000 in penalties on energy retailer Alinta Energy Retail Sales Pty Ltd (Alinta Energy) for failing to provide adequat...
Submission to the Department of Treasury and Finance ahead ofthe 2023-24 Victorian Budget
Consumer Action Law Centre (Consumer Action), WEstjustice, Victorian Aboriginal Legal Service (VALS), Hume Riverina Community Legal Service, Barwon Community Legal Service and Eastern Community Legal...
PODCAST: Why funeral insurance is a crap product and what you can do about it
Philippa Heir is Managing Lawyer at Consumer Action, she is an expert in all things insurance. She says, in short, that funeral insurance is a crap product and makes no sense. "There are a number o...
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