AUSTRAC: Guidance on assisting customers who don’t have identification
This is a joint submission made on behalf of: •Consumer Action Law Centre •Financial Counselling Australia •Financial Rights Legal Centre •Indigenous Consumer Assistance Network •Mob Strong Deb...
Major overhaul of Building Regulator good news for Victoria’s consumers
Consumer Action Law Centre has welcomed the Victorian Government's announcement today of a major overhaul of the Victorian Building and Plumbing Regulator's enforcement powers and structure, and domes...
Flood Inquiry Report provides clear roadmap to lift insurer standards
Consumer groups have welcomed the release of the Final Report of the Standing Committee on Economics’ Inquiry into Insurer’s responses to 2022 Major Floods. The groups have called on the insurance...
Stronger consumer protections needed to make our marketplace fairer
The two major consumer protections announced today -the ban on unfair trading and consultation on penalties for breaches by traders and service providers of the consumer guarantees under the Australia...
Stronger telco protections targeting those experiencing domestic and family violence real progress
Consumer Action Law Centre Acting Director of Policy and Campaigns Luke Lovell said the new protections for telco customers experiencing domestic and family violence (DFV) announced today by Minister...
Government’s Scams Prevention Framework only goes halfway – we need a presumption of reimbursement say consumer advocates
A broad coalition of consumer advocates is calling for the Albanese Government to make one fundamental change to the proposed Scams Prevention Framework (SPF) and put reimbursement at its core, warnin...
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