LEGAL ADVICE & FINANCIAL COUNSELLING
Our qualified legal staff and financial counsellors are on hand to provide free, independent and confidential advice to people struggling with a range of consumer and financial issues.
SUPPORTING THE COMMUNITY SECTOR
We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.
FIGHTING FOR A JUST MARKETPLACE
Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.
Consumer protections and the Post-2025 Distributed Energy Resources Implementation Plan
As the Energy Security Board (the ESB) begins to develop its 3-year reform road map to unlock value for customers from the integration of Distributed Energy Resources (DER) and flexible demand into en...
Privacy Act Review – Discussion Paper our submission
This submission is Consumer Action’s response to the Privacy Act Review Discussion Paper, published by the Attorney General’s Department in October 2021. We are responding solely to the proposals a...
We’re Hiring! ICT & Security Lead
Consumer Action Law Centre has a vacancy for a ICT & Security Lead . Reporting to the Director of Operations you will be responsible for design and maintenance of our network and office infrastruc...
Banks should take more responsibility for scams
The Treasurer’s proposed transformation of the regulation of payment systems is an opportunity to embed financial safety, and ensure protections are built in from the outset says Consumer Action's CEO...
Joint Consumer Submission to Regional Banking Taskforce
Banking is an essential service that is critical to the wellbeing of consumers, small businesses and community organisations in regional Australia. However, accelerating branch closures are creating v...
Submission: Compensation Scheme of Last Resort and Financial Accountability Regime
Uncompensated losses arising from financial misconduct can cause a range of lasting impacts on people, including the loss of a family home, bankruptcy, the collapse of the family business, mental and...
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