LEGAL ADVICE & FINANCIAL COUNSELLING
Our qualified legal staff and financial counsellors are on hand to provide free, independent and confidential advice to people struggling with a range of consumer and financial issues.
SUPPORTING THE COMMUNITY SECTOR
We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.
FIGHTING FOR A JUST MARKETPLACE
Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.
Dodgy rent-to-buy houses scheme leads to jail
A Victorian County Court verdict today handed Sheree Becker a three year and six month sentence jail sentence with 15 months before parole for 7 counts of fraud against the ANZ Bank. In the scheme...
We’re Hiring! A Legal Assistant
About the role Consumer Action is one of Australia’s leading not-for-profit consumer advocacy organisations, that makes life easier for people experiencing vulnerability and disadvantage. The Le...
We’re Hiring! Managing Lawyer, Strategic Litigation
About the role Consumer Action is one of Australia’s leading not-for-profit consumer advocacy organisations, that makes life easier for people experiencing vulnerability and disadvantage. Read t...
‘A matter of urgency’: Community sector calls on Senate to pass the Financial Sector Reform Bill now
Community organisations that are part of the Stop the Debt Trap Alliance are urging the Senate not to further delay the Financial Sector Reform (FSR) Bill. The Bill needs to be passed as a matter of u...
ACMA Telstra direction reveals weak and worrying gaps in its powers to regulate telecommunications
Consumer advocates* are raising deep concerns about the ineffective framework for telco regulation in Australia following a direction from the Australian Communications Media Authority (ACMA) to Telst...
Retirement Villages Amendment Bill 2022 Exposure Draft
Retirement living is an important option for many older Victorians. The proposed Retirement Villages Amendment Act includes some positive measures that will improve consumer protection standards. O...
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