our vision: a just marketplace where people have power and business plays fair

our purpose: to make life easier for people experiencing vulnerability and disadvantage in Australia

Read ‘Are we there yet? (the mysterious case of the vanishing SACC Bill)’ and new research from Digital Finance Analytics.


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Latest News and Media Releases

  • ‘Car-napping’ court win against car hire company

    Consumer Action Law Centre (Consumer Action) has successfully defended a case brought by hire car company, Insurance Replacement Rentals (IRR), against Mr Makyle Mekonnen, a car accident victim. The case was heard in the Magistrates’ Court of Victoria. In an unpublished decision, the Court fou...

  • End to high-pressure energy selling in sight: MEDIA RELEASE

    A new policy announcement from Labor ahead of this Saturday’s state election proposes banning door-to-door sales, telemarketing sales and sales performance bonuses for energy.   “Many Victorians are rightfully annoyed by pushy telemarketers and door-to-door salespeople. Bu...

  • For Australians, debt advice must be a matter of trust: Consumer Action

    All Australians looking to get their finances back on track should be able to trust the financial or debt advice they receive. Sadly, this trust has been broken by dodgy debt advisers and other poorly regulated fringe lenders who prey on the financially vulnerable.  In......

  • Banks bosses should lose their conflicted payments: MEDIA RELEASE

    It’s time to give regulators the resources and powers they need and stop finance executives pocketing bonuses for rip offs, according to Consumer Action Law Centre in its response to the Royal Commission’s Interim Report and Insurance round today. The consumer group said that the......

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Consumer Action is based on the land of the Traditional Owners, the people of the Kulin Nations. We acknowledge their history, culture and Elders both past and present.

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