Consumer Action Law Centre (Consumer Action) changes the lives of Victorians and Australians through our financial counselling, consumer legal advice and expert policy work.
We work with print, digital and broadcast media across Australia to share the stories of the brave Australians willing to stand up against predatory businesses and business practices.
Due to our specialty in assisting vulnerable Australians, many of our clients live with mental health issues, poverty, family violence, low literacy/education and more. We believe these factors often make their stories even more powerful, but our first priority is their health and well being. We always make sure our clients are willing participants before referring them to media.