Minimum Standards for Rental Properties and Rooming Houses
Consumer Action Law Centre, with Financial Counselling Victoria, the Federation of Community Legal Centres (FCLC), Anika Legal and Westjustice strongly supports the introduction of the new proposed m...
POLLING: Big majority of Australians say banks should do their job and take responsibility for keeping our money safe
Banks victim-shaming approach ‘immoral’- Tonkin New polling by Essential Media is unequivocal: the vast majority (75%) of Australians expect banks to keep their money safe from criminal scammers, a...
Services Australia: Centrepay Reform Discussion Paper
This submission to Services Australia is prepared by the Consumer Action Law Centre based on our casework experience. The primary issues we identify in our client files for Centrepay customers are:...
Network Outage Review
Consumer Action Law Centre is delighted to make a submission to the Network Outage Review. We were contacted by a small number of consumers impacted by the network outages in February 2024, and som...
Consumer groups welcome reforms addressing harms caused by a bankruptcy system not fit for purpose
Consumer advocates have been calling for urgent reform for some time and last year outlined key pressure points during a round-table discussion organised by the Federal Attorney General, Mark Dreyfus...
‘ The Telco Code has run its course and failed to deliver’: ACMA must explore other options to protect consumers
The Australian Competition and Consumer Commission (ACCC) has called on the Australian Communications and Media Authority (ACMA) to reject a proposed consumer protections code drafted by the telecommu...
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