Banks should be responsible for shifting people onto better accounts, say consumer groups
Consumer groups are urging the Australian Competition and Consumer Commission (ACCC) to put the onus on banks to shift people into basic bank accounts as part of the ACCC’s authorisation of the Austra...
Scam Awareness Week kicks-off: taking care is important alongside business disruption efforts
Consumer Action Law Centre CEO Stephanie Tonkin is calling for immediate action from the Federal Government as new scam data reveals a surge in everyday Australians being robbed. Her call comes as...
Consumer advocates welcome banks’ commitment to refund $93 million, but gaps in support remain
Consumer advocates have welcomed a commitment from Australian banks to refund more than $93 million to low-income customers after charging excessive fees, but significant gaps in support remain, with...
OPINION: The evil reach of the ‘recovery’ scam as victims robbed again
First published in the Herald Sun, Sunday27 July 2025 The scams crisis is still raging, and some statistical indicators reveal this problem, which costs Australians billions of dollars every year,...
Rogue lender Cigno and its Directors lose appeal to the Full Federal Court
Cigno Australia Pty Ltd and its directors’ appeal to the Full Federal Court has been dismissed today and costs awarded to the Australian Securities and Investment Commission (ASIC). Consumer Action...
Energy Consumer Reforms Regulatory Impact Statement
Consumer Action Law Centre strongly supports the proposed reforms outlined by the Essential Services Commission (ESC) in the Regulatory Impact Statement (RIS). We consider that these reforms will prov...
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