Stronger consumer protections needed to make our marketplace fairer
The two major consumer protections announced today -the ban on unfair trading and consultation on penalties for breaches by traders and service providers of the consumer guarantees under the Australia...
Stronger telco protections targeting those experiencing domestic and family violence real progress
Consumer Action Law Centre Acting Director of Policy and Campaigns Luke Lovell said the new protections for telco customers experiencing domestic and family violence (DFV) announced today by Minister...
Government’s Scams Prevention Framework only goes halfway – we need a presumption of reimbursement say consumer advocates
A broad coalition of consumer advocates is calling for the Albanese Government to make one fundamental change to the proposed Scams Prevention Framework (SPF) and put reimbursement at its core, warnin...
Submission: Scams Prevention Framework – exposure draft legislation
This is a joint submission made on behalf of: • Consumer Action Law Centre • CHOICE • The Australian Communications Consumer Action Network • Financial Rights Legal Centre • Super Consumers Austr...
SCAMS Opinion: Let’s leapfrog other jurisdictions with a uniquely Australian reimbursement model
First published on News.com.au 7 October, 2024 By Stephanie Tonkin, CEO Consumer Action Law Centre Today in the UK, new laws have commenced that require banks to repay their customers’ scams los...
Consumer safeguards must be front and centre of new scams framework say consumer advocates
Consumer Action Law Centre, CHOICE, the Australian Communications Consumer Action Network (ACCAN) and Super Consumers Australia, have welcomed the announcement from the Albanese Government of a consul...
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