Dodgy rent-to-buy houses scheme leads to jail

A Victorian County Court verdict today handed Sheree Becker a three year and six month sentence  jail sentence with 15 months before parole for 7 counts of fraud against the ANZ Bank. In the scheme...

We’re Hiring! A Legal Assistant

About the role Consumer Action is one of Australia’s leading not-for-profit consumer advocacy organisations, that makes life easier for people experiencing vulnerability and disadvantage. The Le...
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We’re Hiring! Managing Lawyer, Strategic Litigation 

About the role Consumer Action is one of Australia’s leading not-for-profit consumer advocacy organisations, that makes life easier for people experiencing vulnerability and disadvantage. Read t...

Retirement Villages Amendment Bill 2022 Exposure Draft

Retirement living is an important option for many older Victorians. The proposed Retirement Villages Amendment Act includes some positive measures that will improve consumer protection standards. O...

Quality of Advice Review

People who seek financial advice, including in relation to insurance, deserve to have confidence that it will be high-quality and free from conflict of interest. Despite this, conflicts of interest co...

Protecting consumers of distributed energy resources

With Victorians wanting to play their part in carbon reduction, consumer protections for new energy products and services need to be enhanced. This submission to the Department of Environment Land...
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We’re Hiring a Solicitor

About the role Consumer Action is one of Australia’s leading not-for-profit consumer advocacy organisations, that makes life easier for people experiencing vulnerability and disadvantage. The so...

Quality of Advice Review: Proposals Paper

Australians who seek financial advice have the right to expect that the advice they receive will be independent, high quality and in their best interests. Poor financial advice has lasting impacts on...

Finally, time to Stop the Debt Trap!

Consumer advocates making up the Stop the Debt Trap coalition across Australia have welcomed the introduction of the Financial Sector Reform Bill 2022 which, among other things, enhances long overdue...

Consumer Action board announces CEO departure

The board of Consumer Action Law Centre has announced that its CEO, Gerard Brody, will step down from the role after more than 11 years with the Centre. The board is pleased that Mr Brody will continu...

Water Customer Service Codes Review

Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide feedback on the Essential Services Commission’s (the ESC) proposed amendments to the water customer service codes. O...

Our Policy and Campaign Priorities for 2022-23

Consumer Action has revealed its Policy and Campaign Priorities for 2022-23 with a refreshed focus on making the marketplace for consumers fairer. Director of Policy and Campaigns Tania Clarke said...

Taxi Non-Cash Payment Surcharge Review 2022

Consumer Action has made a submission to the Essential Services Commission in relation to its Taxi Non-Cash Payment Surcharge Review 2022. The submission opposes the proposed methodology outlined i...