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As a community legal centre, Consumer Action provides free legal advice and pursues litigation on behalf of vulnerable and disadvantaged consumers across Victoria, and is the largest specialist consumer legal practice in Australia. As a nationally recognised and influential policy and research body, Consumer Action pursues a law reform agenda across a range of important consumer issues at a governmental level, in the media, and throughout the community directly.

If you are interested in opportunities to complete your PLT or volunteer generally with us, please fill out the form below. We will respond if we are recruiting. We also currently accept clinical legal education placements through most Victorian universities. Such placements need to be coordinated through your university’s placement team.

We prefer applicants who are able to commit to volunteering at least 20 days at Consumer Action and multiple days each week. 

You will have the opportunity to participate in:

  • legal and policy research;
  • drafting legal correspondence and court documents;
  • assisting in client interviews;
  • filing and file summaries; and
  • administrative work.

Expression of interest:


PLTs and volunteers work with solicitors and policy workers on a task by task basis. Your work will be supervised by experienced lawyers under the direction of our Director of Legal Practice, and by experienced policy officers. All our solicitors are friendly, knowledgeable and willing to work with you. Before undertaking a task, students are briefed on the background and purpose of the task and what is expected of them

Initial training and induction is provided, and will include:

  • an induction to Consumer Action’s office systems and procedures and an introduction to staff; and
  • an introduction to consumer protection legislation and sources of information.

We assume that placements already have the necessary legal research skills to undertake legal and policy research and we do not provide training in this.

Due to limited space and resources, placements must commit to coming in on set days each week.

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