Category: Podcast

Hannah Dodd, Consumer Action's Managing Lawyer talks about her nearly five years at CALC, and what she is looking forward to in her new role at Australian Financial Complaints Authority. She talks...

Josephine Beckhurst is a Yorta Yorta woman from Barmah in Victoria's north. Josephine and her family are among the many thousands of First Nations Australians ripped off by Youpla/ACBF, the funeral in...

Dianne Dejanovic worked for 13 years as a financial counsellor on the National Debt Helpline at Consumer Action. She has helped thousands of people during her time and made a massive contribution t...

"Thank you to all my colleagues, past and present... it's been a wonderful privilege to have worked with you all," she says....

"I see the demeanour change when speaking to people in their own language," she says....

"Every time I work with someone at CALC, I truly get the sense that they care about my progress..."...

Megan Goodwin is a financial counsellor who joined Consumer Action at the end of 2020....

We hear alot about the increasing importance of measuring the impact of what we do at work, but what exactly are we 'measuring' and how can this analysis make a real and positive difference? Katia...

Claude Von Arx joined Consumer Action in August 2020 in the middle of the Melbourne COVID lockdown....