We use our skills in the law, financial counselling, policy and campaigning to make consumer
markets fair. We do this by:
Assisting and empowering people by advising them about their rights, connecting them with services, and supporting them to be capable self-advocates.
Supporting an effective community sector by enabling community workers to help their clients through training, outreach and legal assistance.
Shaping a fairer system by leading change to policy, laws and industry practice. We also litigate in the public interest and work to improve access to justice.
These activities form the foundation upon which we measure and report on the impact of our work each financial year. You can read our 2021-2022 Impact Report here.
CALC_Impact Report_2021-22_FA_WEB (1)
Previous reports can be found via the following links:
You can also find our audited financial reports via the following links:
Consumer Action seeks to be transparent about its funding sources.
2022 Stakeholder Survey Results