Our qualified legal staff and financial counsellors are on hand to provide free, independent and confidential advice to people struggling with a range of consumer and financial issues.
We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.
Our purpose is to make life easier for people experiencing vulnerability and disadvantage. We use our skills in the law, financial counselling, policy and campaigning to make consumer markets fair.
Help with consumer problems:
contracts and more.
Are you struggling with debt? Talk to one of our financial counsellors over the phone on the National Debt Helpline 1800 007 007
We have a dedicated legal helpine for Aboriginal and Torres-Strait Islander people living in Victoria. Speak to a lawyer on the Koori Help Line 1800 574 457
Demand your money back, and tell insurers and warranty companies to stop selling ‘add ons’ you don’t need.
Resources and information to identify exploitative products and business practices and help fight back.