Claude Von Arx talks about his first year as a financial counsellor

Claude Von Arx joined Consumer Action in August 2020 in the middle of the Melbourne COVID lockdown. Hailing from a career in international finance he switched to study the Diploma in Financial Counselling to follow what has always been a lifelong passion for him; social justice.

Reflecting on the switch he says it is the best and most challenging job he has ever had. “You have to be clear about what you are committing to… and you need to have an insatiable appetite for continuous learning.”

Talking about what has most surprised him most about the role he says, “…the power of good, honest, accurate information and what a massive change that can have on someone’s life, and their family’s life…”

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