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      We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.
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      Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.
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      Our purpose is to make life easier for people experiencing vulnerability and disadvantage. We use our skills in the law, financial counselling, policy and campaigning to make consumer markets fair.
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Category: Worker

People who are experiencing or at risk of homelessness

Date: June 21st, 2019
By:
Categories: Toolkits

People with a disability

Date: June 21st, 2019
By:
Categories: Toolkits

Fact Sheet: New rules to help keep the lights on in Victorian households

Date: May 6th, 2019
By:
Categories: Toolkits

Payday Loans

Date: February 26th, 2019
By:
Categories: Toolkits

Credit Reporting

Date: February 26th, 2019
By:
Categories: Toolkits

People affected by family violence

Date: February 26th, 2019
By:
Categories: Toolkits

Paying for Funerals

Date: February 3rd, 2019
By:
Categories: Toolkits

Letter requesting documents about a consumer lease

Date: January 23rd, 2019
By:
Categories: Consumer Leases

Letter regarding unjust or unsuitable small amount credit contract

Date: January 23rd, 2019
By:
Categories: Loans

Letter requesting documents from debt collector

Date: January 23rd, 2019
By:
Categories: Debt Collection

Letter requesting documents about a credit contract

Date: January 23rd, 2019
By:
Categories: Loans

Letter of offer to settle

Date: January 23rd, 2019
By:
Categories: Debt Collection

Letter requesting waiver

Date: January 23rd, 2019
By:
Categories: Debt Collection

Letter to stop contact

Date: January 23rd, 2019
By:
Categories: Debt Collection

Cash Converters Toolkit

Date: January 4th, 2019
By:
Categories: Toolkits