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      We provide workers in the legal and community sectors with the resources and information they need to identify exploitative products and business practices and help their clients fight back.
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      Our team leads change to policy, laws and industry practice across a range of consumer issues, informed by our experience assisting and representing people in Victoria.
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  - - WE ARE HERE:
      
      Our purpose is to make life easier for people experiencing vulnerability and disadvantage. We use our skills in the law, financial counselling, policy and campaigning to make consumer markets fair.
News
Contact

Category: Worker

Who can help with money problems?

Date: December 4th, 2020
By:
Categories: Referral Pathways

Family Violence Issue Spotting

Date: November 30th, 2020
By:
Categories: Issue Spotting

Cigno Loans Action Pack

Date: June 29th, 2020
By:
Categories: Toolkits

Vendor Terms Rent to Buy Resource for Workers

Date: June 29th, 2020
By:
Categories: Consumer Leases

Unsuitable and unjust loan by ClearLoans complaint by guarantor

Date: November 27th, 2019
By:
Categories: Toolkits

Unsuitable and unjust loan by ClearLoans complaint by borrower

Date: November 27th, 2019
By:
Categories: Toolkits

People who are experiencing or at risk of homelessness

Date: June 21st, 2019
By:
Categories: Toolkits

People with a disability

Date: June 21st, 2019
By:
Categories: Toolkits

Fact Sheet: New rules to help keep the lights on in Victorian households

Date: May 6th, 2019
By:
Categories: Toolkits

Payday Loans

Date: February 26th, 2019
By:
Categories: Toolkits

Credit Reporting

Date: February 26th, 2019
By:
Categories: Toolkits

People affected by family violence

Date: February 26th, 2019
By:
Categories: Toolkits

Letter requesting documents about a consumer lease

Date: January 23rd, 2019
By:
Categories: Consumer Leases

Letter regarding unjust or unsuitable small amount credit contract

Date: January 23rd, 2019
By:
Categories: Loans

Letter requesting documents from debt collector

Date: January 23rd, 2019
By:
Categories: Debt Collection

Letter requesting documents about a credit contract

Date: January 23rd, 2019
By:
Categories: Loans

Letter of offer to settle

Date: January 23rd, 2019
By:
Categories: Debt Collection

Letter requesting waiver

Date: January 23rd, 2019
By:
Categories: Debt Collection

Letter to stop contact

Date: January 23rd, 2019
By:
Categories: Debt Collection

Cash Converters Toolkit

Date: January 4th, 2019
By:
Categories: Toolkits