The third edition of Consumer InterAction for 2013 is now online. This edition includes information on: New Director of Policy & Campaigns announced; New tool to stop door knockers; Regulator...
Encouraging Good Practice in Measuring Effectiveness in the Legal Service Sector by Dr Liz Curran of ANU Legal Workshop (and commissioned by the Consumer Action Law Centre and the Footscray Community...
Consumer Action has provided a submission to the discussion paper, Banking Act exemptions and section 66 guidelines, published by the Australian Prudential Regulation Authority. The discussion paper p...
We welcome the Essential Services Commission’s overall approach articulated in their Draft Decision on the Water Price Review 2013. In summary, this submission states as follows: 1. We are pleased th...
The Consumer Action Law Centre, the organisation behind the successful Do Not Knock sticker and campaign, has welcomed a Federal Court decision that AGL Sales Pty Ltd and AGL South Australia Pty Ltd p...
There is a new weapon in the fight against pesky and persistent door-to-door energy salespeople. Australians can now visit www.donotknock.org.au, fill out a simple form, and have their ‘Do Not Knock’...
A debt agreement, regulated by the Bankruptcy Act, is an option available to a debtor as a way of dealing with unmanageable debt. Debt agreements typically involve a compromise with creditors on the t...
Energy: A Policy Trilemma A workshop towards creating an Affordable, Secure and Sustainable energy market 9 am – 4 pm Thursday 27th of June at Oaks on Market 60 Market Street Melbourne RSVP...
Consumer Action and the Consumer Credit Legal Centre welcomes Treasury's approach of basing revised disclosure on the findings made by the Uniquest report. Uniquest was commissioned by the Standing Co...
Earlier this year our former CEO, Catriona Lowe, appeared on ABC TV's The Checkout suggesting that consumers look for total replacement cover when shopping around for insurance. Since then we've had a...
Consumer Action has, in conjunction with five other consumer and privacy advocate organisations, made a submission to the review of the Credit Reporting Code of Conduct. An industry code should be se...
The National Warranty Company (NWC) sells warranty products to people buying new and used motor vehicles. But Consumer Action recently had concerns about a NWC 'Grand Warranty Plan' provided in 2012 a...
The power of flexibility Christine Long, 26 May 2013, The Age AGL launches ‘do not knock’ sticker campaign while fighting legal battle against stickers UmBRELLA, 23 May 2013, Nic Christensen A...