Ensuring the Scam Prevention Framework works for First Nations consumers
This supplementary submission should be read alongside our main joint consumer submission on the Scams Prevention Framework (SPF), submitted on Friday 3 July 2026. This submission considers whether...
INSURANCE: Cash settlements never a risk-free option says ASIC report
Consumer advocates say a timely new report from the Australian Securities and Investment Commission (ASIC) underscores what they have long been hearing about on their frontlines; insurance cash settle...
We’re HIRING! A Manager – Intake and Client Access
Manager - Intake and Client Access Consumer Action Law Centre Job description ABOUT THE OPPORTUNITY Lead the team behind Consumer Action's new integrated legal Intake Service and help improv...
Consumer Action: Tackling 20 years of ‘dodgy,’ fighting for fairness and supporting hundreds of thousands of consumers
Consumer Action Law Centre is today celebrating an important milestone; 20 years of legal and financial counselling services and expertise used to fight for stronger consumer rights and fairness in th...
Mulino’s lead generation clampdown in financial services a ‘bold move’ to protect Aussies’ savings
Consumer Action Law Centre CEO, Stephanie Tonkin says Assistant Treasurer Daniel Mulino’s announcement today to rein in bad actors profiting off Australians’ life savings, is a bold and welcome move b...
Insurance Council of Australia application for authorisation AA1000720 – Draft determination
Financial Rights Legal Centre (Financial Rights), Consumer Action Law Centre (Consumer Action), Financial Counselling Australia (FCA) and Westjustice, welcome and support the ACCC’s proposal to not gr...
We’re HIRING! A Senior Data, Insights & Analysis Lead
Make an impact through data-driven decision-making. Consumer Action is seeking a Senior Data, Insights & Analysis Lead on a maximum-term, two-year contract to provide organisation-wide leaders...
Essential Services Commission Act Review
Consumer Action Law Centre (Consumer Action) strongly supports the continuation of the Essential Services Commission’s (ESC) role as the independent regulator for Victoria’s energy, water and transpor...