We’re HIRING: A Director of Legal Practice
Director of Legal Practice Lead Australia’s pre-eminent consumer law practice Drive strategic litigation that changes the marketplace Executive leadership role with national profile...
Bank fees: ACCC’s low or no-fee account ruling a boost for thousands of Aussies doing it tough
Consumer advocates say the Australian Competition and Consumer Commission’s (ACCC) landmark determination requiring banks to proactively move eligible customers into low or no-fee accounts unless they...
Consumer groups put forward 10-point plan to improve general insurance claims handling
A coalition of consumer organisations have issued an ultimatum for general insurers to implement a 10-point plan to address significant flaws in its redrafted General Insurance Code of Practice. Th...
ACCC releases blistering report on harms but falls short on banning ‘unsolicited selling’
Consumer Action Law Centre CEO, Stephanie Tonkin has welcomed the Australian Competition and Consumer Commission (ACCC)’s report on its first designated complaint, that concludes changes to unsolicite...
Consultation on redrafted General Insurance Code of Practice
We are pleased to see the introduction of a number of important changes in the redrafted Code, including improved access to information, stronger cash settlement protections, automatic acceptance for...
Compensation Scheme of Last Resort and reform options to support ongoing sustainability
The CSLR plays a vital role in Australia’s financial services dispute resolution framework. A failure by a financial firm to pay compensation awarded to someone by the Australian Financial Complaints...
Embedded Networks Review
We welcome the opportunity to provide our submission to the Victorian Department of Energy, Environment and Climate Action (DEECA) in response to their Embedded Networks Review. Consumer Action Law...
We’re HIRING: An Assistant Director – Domestic Building Legal Service
The Opportunity Assistant Director - Domestic Building Legal Service Location: Melbourne CBD Job Type: Ongoing, Full-Time Salary: $130,358.40 - $135,809.79 Consumer Action Law Centre...
