WE’RE HIRING: A Senior Policy Officer
Senior Policy Officer About the role Consumer Action is one of Australia’s leading not-for-profit consumer advocacy organisations, that makes life easier for people experiencing vulnerab...
WE’RE HIRING: Engagement and Training Lead
Engagement & Training Lead About the role Work for one of Australia’s leading not-for-profit consumer advocacy organisations, that makes life easier for people experiencing vulnerability and dis...
In this cost-of-living crisis Telstra can do much better on hardship support
The vast majority of Telstra customers will pay $5 per month more on their internet bills following price increases announced this week. Consumer Action Law Centre CEO Stephanie Tonkin said a growi...
Consumer Action backs First Nations Voice and says ‘vote YES’
Consumer Action Law Centre strongly supports a yes vote in the coming October 14 referendum. In 2017 Consumer Action officially supported the Uluru Statement from the Heart for acknowledgement in t...
Response to consultation paper 371 – Product intervention orders in credit
This is a joint submission made on behalf of Consumer Action Law Centre, Financial Rights Legal Centre, Financial Counselling Australia, Indigenous Consumer Assistance Network, WEstjustice, The Salvat...
ANALYSIS: Addressing and Preventing Legal Need
Consumer Action seeks to be a reflective, impact-driven organisation that can adjust and refine our services to meet legal need. We have done significant work to conduct evaluations of our existing se...
REPORT: Insurers must lift their game and handle customer claims better especially for vulnerable consumers
A new Report from the Australian Securities and Investment Commission (ASIC), Navigating the storm: ASIC's review of home insurance claims (LINK) calls on Australia’s insurers to step up and improve r...
ASIC action against debt vulture preying on people in financial hardship welcomed
Consumer Action Law Centre has welcomed news that corporate watchdog the Australian Securities and Investments Commission (ASIC) is taking legal action against Bakken Holdings Pty Ltd, also known as S...
