Consumer Action is a free service for Victorians dealing with consumer issues, such as problems with purchases, faulty products, or disputes with businesses, and consumer finance problems like credit, debt, and loans.
We provide legal information over the phone. Due to the very high demand for help, it can sometimes be difficult to get through to us.
We can also offer free legal advice on these issues to Victorians who:
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- earn less than $65,000 per year, or
- are experiencing particular challenges (such as those listed below).
Please contact us if you have been affected by disaster and need assistance with a consumer law, insurance, finance or debt matter.
We can provide legal advice and assistance to people regarding matters affecting them personally (rather than their business). We will help you even if your annual income is over $65,000. We can also provide information and referrals for small businesses and primary producers who have been affected by disaster.
