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| We are closed from Tuesday 23 December and reopen on Thursday 8 January 2026 |
Category - Worker
These resources are designed for financial counsellors and other professionals who assist clients.
A quick guide to consumer and debt issues for financial counsellors and disability support workers.
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We have prepared a toolkit for lawyers and financial counsellors who are helping someone with a loan or guarantee from ClearLoans.
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We have prepared a toolkit for lawyers and financial counsellors who are helping someone with a loan or guarantee from ClearLoans.
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This resource summarises the types of Cigno loan lending models out there and ways to help your client if they have signed up to an unsuitable product they don’t want or need.
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A step by step guide for Financial Counsellors and Community Workers about how you can use the NCCPA for Consumer Credit problems.
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On 1 March 2020, changes to the law were made regarding vendor terms contracts and rent-to-buy arrangements for homes. This factsheet provides information regarding these changes.
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A guide to helping people who have experienced family violence.
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Insurance claims and related issues can be complex and challenging to navigate. There are legal protections and processes that may assist your client. Consumer Action can provide expert advice to workers to help resolve insurance disputes.
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