Submission: Consumer Credit Regulations
Consumer Action and the Consumer Credit Legal Centre NSW have made a joint submission to Treasury on exposure draft consumer credit regulations affecting payday lenders. In summary, we are supportive...
Submission: Financial System Inquiry—Draft Terms of Reference
Consumer Action welcomes the opportunity to comment on the draft terms of reference for the Financial System Inquiry. In summary, we recommend that: the overall objective for the Inquiry could be e...
Submission: Credit hardship obligations—outstanding issues
Consumer Action, Consumer Credit Legal Centre NSW, and Financial Counselling Australia have made a joint submission on Australian Securities and Investments Commission's discussion paper Credit Hardsh...
Financial hardship: What can I do if I am having difficulty paying my loan or lease payments?
[box type="note" icon="none"] Key points: if you cannot pay your loan or lease because you are in financial difficulty (hardship) you may have the right to have your payments reduced, or changed in...
Joint Submission: Changes to Disclosure Requirements under the National Consumer Protection Act 2009
Consumer Action and the Consumer Credit Legal Centre welcomes Treasury's approach of basing revised disclosure on the findings made by the Uniquest report. Uniquest was commissioned by the Standing Co...
Submission: Federal Government’s independent review of Centrepay, Centrelink’s voluntary bill-paying service
The Consumer Action Law Centre welcomes the opportunity to comment on the independent review of the Centrepay system. Consumer Action believes that Centrepay can be a valuable financial management too...
Submission: ATM fees in selected very remote Indigenous communities
Consumer Action has supported the ACCC's draft determination on the Australian Bankers' Association (ABA) proposal to reduce ATM fees in selected very remote Indigenous communities. Financial Counsel...
Joint submission: Allowance payments for jobseekers
Consumer Action and the Consumer Credit Legal Centre NSW welcomes the opportunity to comment on the inquiry into the adequacy of the allowance payment system and related issues. This submission respo...
Media release: New report offers a snapshot of debt collection practices in the Victorian energy sector
A new report from the Consumer Action Law Centre gives an insight into the experiences of a number of Victorian energy consumers who had their energy debts passed onto external debt collectors. The pu...
Submission: Inquiry into the Privacy Amendment (Enhancing Privacy Protection) Bill 2012
The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on Privacy Amendment (Enhancing Privacy Protection) Bill 2012. Our submission concerns the changes relating to cre...
Submission: Review of trustee remuneration
As detailed in this submission, we support many of the amendments to the framework for trustee remuneration proposed by the paper. However, we are concerned that the tenor of the paper is primarily de...