Stephanie joins Consumer Action bringing significant experience across community legal centres and justice advocacy, working across community law, financial counselling and community services. Most recently Stephanie led the development of Mortgage Stress Victoria at Westjustice to become a state-wide service.

Stephanie Tonkin

Chief Executive Officer


Stephen Nowicki

Director Legal Practice

BBus (Banking and Finance) David is the former General Manager, Broker Operations at NAB, and has extensive experience in the areas of credit and debt. He is currently CEO of Way Forward Debt Solutions Ltd, a not for profit established by the four major banks, ABA and Financial Counselling Australia with a focus on assisting people in hardship with debts across multiple organisations.
Katia joined Consumer Action as a Litigation Solicitor in 2011. For three years, she worked in the role of Manager Legal Advice Services and worked a further three years in the role of Manager Impact Monitoring & Evaluation, conducting major service evaluations, supporting impact-led service design and delivery, and helping engender a culture of honest inquiry and learning. Trained as a lawyer and social worker, Katia has a passion for advancing fairness and inclusion and is honoured to lead our Financial Counselling Practice.

Katia Sanderson

Director Financial Counselling

Tania joined Consumer Action in 2022 after decades of experience advocating and driving social change and an extensive track record in delivering impact relating to industrial relations and employment law, human rights and discrimination law, family law and family violence legal and justice systems. Tania’s background is in legal, advocacy and dispute resolution. She has worked in a diverse range of organisations including NGOs, federal and state governments, trade unions and universities throughout Australia and the UK. Tania is a sensitive listener to her team and those around her. She has a strong history of using ‘positive disruption’ to successfully resolve complex, politically sensitive disputes and problems that exhibit volatility, uncertainty, complexity, and ambiguity.

Tania Clarke

Director Policy & Campaigns

Su Joined CALC in 2020, when she was appointed to the role of Training Services Lead. She brings extensive experience as a community legal centre lawyer, university law lecturer and community radio broadcaster. She has undertaken post-graduate research in legal education and gender. Su has researched, published and presented on a variety of issues associated with law and disadvantage, clinical legal education, feminism and the legal system. These are her passions.

Su Robertson

Director Engagement & Learning

Nila Martin joined Consumer Action Law Centre in April 2011 as Finance Manager and looks after all finance, accounting, and payroll functions for the organisation. Nila (CGMA, ACMA) is a qualified Chartered Management Accountant. She is an associate member of Chartered Institute of Management Accountants (UK) Nila has over 25 years’ experience in finance and accounting and has worked overseas as well.

Nila Martin

Finance Manager

Ciara is a leader who believes in the power of cross-sector collaboration to make real change for people experiencing vulnerability and exclusion. She is motivated by her passion for human rights and her belief that everyone deserves an equitable system, adequate living standards, and to live free from discrimination. As Founding CEO for the Thriving Communities Partnership, she convenes over 200 organisations, together with people with lived experience, to forge deeper understanding of vulnerability and drive ecosystem change through social design innovation. She has over 20 years’ experience collaborating across corporate, government and community sectors to address the root causes of hardship and inequality. Ciara spent over 10 years in leadership roles at Yarra Valley Water, including as Head of Community Inclusion and she was recognised as the Australian Water Professional of the Year in 2018. She pioneered approaches to supporting customers experiencing vulnerability, hardship and family violence, and led the water industry’s response to the Victorian Royal Commission into Family Violence.

Ciara Sterling

Board Member

LLB David is CEO of Shepparton-based FamilyCare and has held a variety of roles in the community sector. From 1995 to 2008 he was employed by Care Inc Financial Counselling Service in the ACT, initially as a consumer lawyer, then as the agency’s Director from mid-2000. From April 2003 to November 2008 David was the Consumer Member of the Australian Code of Banking Practice Compliance Monitoring Committee. Prior to appointment with FamilyCare David was Civil Practice Manager with Legal Aid ACT. He has also spent periods as a Visiting Fellow at the Australian National University and a Senior Manager with the Australian Securities and Investments Commission. David has held a number of representative roles, including terms as Chair of both the Consumers Federation of Australia and the Australian Financial Counselling and Credit Reform Association (now Financial Counselling Australia). Along with his current position at FamilyCare, David is a Trustee of the Jan Pentland Foundation, a member of the Law Help Assessment Panel for the Office of the Registrar of Indigenous Corporations and participates in a number of local and regional networks and committees.

David Tennant

Board Member

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