Jul 2026
Consultation on redrafted General Insurance Code of Practice
We are pleased to see the introduction of a number of important changes in the redrafted Code, including improved access to information, stronger cash settlement protections, automatic acceptance for...
Compensation Scheme of Last Resort and reform options to support ongoing sustainability
The CSLR plays a vital role in Australia’s financial services dispute resolution framework. A failure by a financial firm to pay compensation awarded to someone by the Australian Financial Complaints...
Embedded Networks Review
We welcome the opportunity to provide our submission to the Victorian Department of Energy, Environment and Climate Action (DEECA) in response to their Embedded Networks Review. Consumer Action Law...
We’re HIRING: An Assistant Director – Domestic Building Legal Service
The Opportunity Assistant Director - Domestic Building Legal Service Location: Melbourne CBD Job Type: Ongoing, Full-Time Salary: $130,358.40 - $135,809.79 Consumer Action Law Centre...
Courage, ambition and clarity are musts or new anti-scam laws will fail say consumer advocates
Consumer advocates are warning that the Government’s much lauded Scam Prevention Framework (SPF) will fail to protect Australians from scam crime unless the tough talk and promises deliver tangible in...
Joint Consumer Submission: Scam Prevention Framework codes and rules
This is a joint submission, co-drafted by Consumer Action Law Centre (Consumer Action), CHOICE and the Australian Communications Consumer Action Network (ACCAN), and made on behalf of: Organisation...
Jun 2026
Manufactured Consent: New report shines spotlight on dodgy practice of lead generation
Consumer Action Law Centre has published a new report Manufactured Consent: stopping the harm from manipulative lead generation detailing the complicated practice and its devastating consumer harms....
REPORT Manufactured Consent: Stopping the harm from manipulative lead generation
Lead generation – the process of identifying people as potential sales targets and harvesting their contact details for future sales pitches – has become a significant source of consumer harm. Lead ge...
We’re HIRING! A Solicitor
Consumer Action Law Centre Job description About the role Location: Melbourne CBD Job Type: Ongoing, Full-Time & Part-Time considered. Salary: $110,328.68 - $115,325.78 Consu...
REPORT: ASIC spotlights how car loans cause deep consumer harms
Consumer advocates nationwide have welcomed the release of the Australian Securities and Investments Commission (ASIC) report ‘Lifting the bonnet: ASIC’s review of car loans’. ASIC’s Indigenous Outrea...
