Apr 2026
Rogue lender Cigno and Directors fined $7 million at Federal Court
Consumer advocates have welcomed the decision by the Federal Court to fine Cigno Australia and its director Mark Swanepoel, and BSF Solutions and its director Brenton Harrison a combined penalty of $7...
Improving life support processes: Draft determination
This is a joint submission with the Justice and Equity Centre (JEC), Combined Pensioners & Superannuants Association (CPSA), Council on the Ageing (COTA), Ethnic Communities Council NSW (ECC) and...
Victorian Default Offer 2026-27 draft decision
The Victorian Council of Social Service (VCOSS) leads this joint submission with Consumer Action Law Centre, community services sector organisations, and energy consumer advocates who welcome the draf...
Mar 2026
Wrong direction: Australians robbed of $2.2 billion in 2025 by scam-crime
More than $10 billion has been stolen in scams from Australians since 2020 -a deeply troubling statistic as victims continue to carry 95% of the losses, and 30% or more of victims don’t report their l...
ACMA finally rejects self-regulatory telco Code, moves to direct regulation
The Fair Call Coalition has strongly welcomed the Australian Communications and Media Authority (ACMA's) decision to reject the draft Telecommunications Consumer Protections (TCP) Code. For too long,...
We’re HIRING: A Senior Insurance and Disaster Recovery Lawyer
Senior Insurance and Disaster Recovery Lawyer Consumer Action Law Centre Job description Permanent Full-Time Position (PT Considered) Ongoing Position Salary Range: $113,414.69 - $1...
ACMA Compliance and Enforcement Priorities 2026–27
This submission provides Australian Communications Consumer Action Network (ACCAN) feedback to the Australian Communications and Media Authority’s (ACMA) consultation on its compliance and enforcement...
Energy price drop heralded by lower Victorian Default Offer is good news says Consumer Action
Consumer Action Law Centre CEO Stephanie Tonkin has welcomed the Essential Services Commission (ESC) announcement of a reduction in the Victorian Default Offer (VDO), the base energy price for eligibl...
Feb 2026
Getting to Fair: Advancing Equity strategy consultation
Consumer Action welcomes the opportunity to provide our submission to the Getting to Fair: Advancing Equity draft strategy consultation by the Essential Services Commission (ESC). We provide our su...
Unfair Trading Practices – Exposure Draft and Explanatory Memorandum
We are providing this supplementary submission to Treasury, to highlight the need to explicitly consider manipulative lead generation practices in the Exposure Draft legislation and Explanatory Memora...
