Dec 2025
Consumer Action calls for strong -world beating- Scams Prevention Framework as draft codes land
Consumer Action Law Centre has welcomed the latest consultation on the Federal Government’s Scams Prevention Framework (SPF), announced Friday by Assistant Treasurer Dr Daniel Mulino MP, saying Austra...
Nov 2025
Our impact in 2024-25: Fighting injustice and working for a fairer marketplace
We are delighted to present our Impact Report 2024-25 which highlights Consumer Action Law centre’s work over the past year working with consumers, community workers, national advocates and cross-sect...
OPINION: Meta gorges on scam victim profits
A version of this opinion piece appeared in the Sunday Herald Sun 23 November, 2025 I’ve talked a lot about banks’ central role in Australia’s scams crisis. However, the main beneficiaries of the e...
Landmark reforms to stop unfair trading and strengthen consumer guarantees
Consumer groups have welcomed the decision by Consumer Affairs Ministers to progress major reforms that will make unfair business practices illegal and introduce enforceable consumer guarantees, the m...
A surge in scams while our ‘world leading’ Scam Prevention Framework missing in action
New scam data released today from the Australian Competition and Consumer Commission (ACCC) reveals that Australians lost nearly $260 million in scams in the first nine months of 2025, a 16% increase...
Consumer Action welcomes preliminary findings from ASIC’s review of motor car finance
Consumer Action Law Centre has welcomed the Australian Securities and Investment Commission’s (ASIC) release today of initial findings from their review into motor vehicle financing, noting that the r...
“Disappointing”: Our response to ESC decision on Greater Western Water
Consumer Action Law Centre acknowledges the Essential Services Commission’s (ESC) decision today to accept an enforceable undertaking from Greater Western Water (GWW) and the significant $130 million...
OPINION: BAN crypto ATMs and end robbery in plain sight
Stephanie Tonkin, CEO Consumer Action Law Centre An edited version published in the Sunday Herald Sun 9 Nov 2025 You may have seen a crypto ATM sitting in your local post office, fuel station or...
Oct 2025
Fair Call Coalition: ‘Deficient’ industry code must be replaced with proper protections
The members of the Fair Call Coalition, an alliance of 23 consumer organisations, is calling on the Minister for Communications, Anika Wells, to exercise her powers and direct the Australian Communica...
Consumer Action Law Centre –Our Friends of Treaty Pledge
Our pledge We, the Consumer Action Law Centre, are proud to acknowledge the Wurundjeri people, Traditional Owners of the lands where we do our work to make a just marketplace, empower consumers and m...
