Oct 2025
Crypto ATMS are a clear vector for scams: Ban them now says Consumer Action
Crypto ATMs are a clear vector for scam activity focusing on older victims*, charging eye-boggling fees and causing massive harms – “the Albanese Government should do the right thing and ban them now”...
Sep 2025
Energy Consumer Reforms ‘Transformational’ say Consumer Advocates
Major reforms in the consumer energy market announced today by the Essential Services Commission (ESC) will have a positive and transformational impact for thousands of Victorians say consumer advocat...
Better protections for life support customers in Victoria review
We welcome the opportunity to provide the Essential Services Commission (ESC) our submission in partnership with Westjustice. Life support customers are some of the most vulnerable people in Austra...
OPINION: The lessons of the Banking Royal Commission must not be forgotten
Published in the Herald Sun, 16 September, 2025. Opinion by Stephanie Tonkin, CEP Consumer Action Law Centre The Banking Royal Commission was a watershed moment for Australians. It shattered pub...
Response to Productivity Commission Interim Report: Creating a more dynamic and resilient economy
This is a joint submission from Consumer Action Law Centre, Financial Counselling Australia, Consumer Policy Research Centre and CHOICE. We welcome the opportunity to inform this national conversation...
The attack on Camp Sovereignty was an attack on all Victorians
Consumer Action stands in solidarity with Camp Sovereignty and Aboriginal and Torres Strait Islander communities impacted by the egregious and racist attacks on Camp Sovereignty on 31 August. Consu...
Treaty welcomed as Victoria takes huge step towards meaningful reconciliation
Consumer Action Law Centre has welcomed the tabling of the Treaty Bill in the Victorian Parliament yesterday. “Consumer Action celebrates this historic milestone with our First Nations colleagues,...
Court Finds Money3 Breached Responsible Lending Laws: Consumer Advocates Welcome Outcome
In a decision handed down on Friday, the Federal Courthas found that car lender Money3 breached responsible lending laws. The case, brought by the Australian Securities and Investments Commission (...
Centrepay will no longer be a vehicle for financial abuse
Consumer advocates welcome reforms to Government payment service The Financial Rights Legal Centre, Mob Strong Debt Help, Consumer Action Law Centre, CHOICE, Anglicare NT and Economic Justice Austral...
Aug 2025
Banks should be responsible for shifting people onto better accounts, say consumer groups
Consumer groups are urging the Australian Competition and Consumer Commission (ACCC) to put the onus on banks to shift people into basic bank accounts as part of the ACCC’s authorisation of the Austra...
