Oct 2026
ATO debt failures a perverse problem that can be changed now
Consumer Action Law Centre says its Price of Survival report spotlighting the demoralising ways the ATO deals with people’s tax debts shows the need for immediate change. Almost 1,500 Victorians ca...
OPINION: The Price of Survival -growing debt and overwhelming anxiety
First published by News.com on 21 October 2026 The Price of Survival -growing debt and overwhelming anxiety By Stephanie Tonkin, CEO Consumer Action Law Centre It says a whole lot about lif...
PRICE OF SURVIVAL REPORT: Deepening cost-of-living crisis taking a severe toll on families say financial counsellors
ONLINE BRIEFING for The Price of Survival REPORT https://youtu.be/KCaNYeRo8y4 A new report released today the Price of Survival from Consumer Action Law Centre reveals a bleak and troubling pict...
REPORT: The Price of Survival
This is our second report on the cost-of-living crisis. Consumer Action’s financial counsellors are seeing more people, and diverse groups of people, grappling with financial stress and hardship. O...
We’re HIRING A Financial Counsellor and Managing Financial Counsellor
Managing Financial Counsellor Permanent, Full-Time Position (Part-Time Considered) SALARY RANGE: $130,358.40 - $135,809.79, plus 14% superannuation, depending on skills and experience. Both...
Implementing carpentry registration and licensing
This is a joint submission from the Office of the Building Monitor (OBM) and Consumer Action Law Centre (CALC). Consumer protection and confidence should be a priority in considering carpentry regi...
Scam victims must be at the heart of AFCA’s dispute resolution approach to ensure the system works for consumers
Consumer advocates have broadly welcomed the Australian Financial Complaints Authority’s (AFCA) proposed rules and operational guidelines for the Scam Prevention Framework (SPF) but caution the need f...
Sep 2026
Consultation on AFCA’s proposed Rule changes for the Scams Prevention Framework
This is a joint submission prepared by the Consumer Action Law Centre (Consumer Action) and made on behalf of: • Australian Communications Consumer Action Network (ACCAN) • CHOICE • Consumer Acti...
‘Personal data sold to the highest bidder’: ASIC sues shady comparison website owned by lead generators
Consumer Action Law Centre welcomes the Australian Securities and Investment Commission’s (ASIC) decision to commence proceedings against Clark Family Pty Ltd (Clark Family) alleging it operated a lea...
Privacy Reform
Consumer Action Law Centre (Consumer Action) congratulates the Attorney General's Department on the proposed reform to modernise Australia’s legislation to be better equipped to protect, in an increas...