May 2025
Essential Services Commission draft decision will help thousands in energy hardship
Consumer Action Law Centre strongly supports today’s draft decision from the Essential Services Commission (ESC) on stage one of its reforms to Victoria’s retail energy market, which will help the in...
‘Advance long-awaited reforms’ Consumer Action congratulates new Assistant Treasurer
Consumer Action Law Centre CEO Stephanie Tonkin has congratulated Dr Daniel Mulino on his appointment to the positions of Assistant Treasurer and Financial Services Minister in the new Albanese Govern...
When energy is unaffordable what can people do to keep this essential service?
"I speak to people who hold a lot of shame around these kind of debts... but this is an essential service, and it is important for a person's dignity... to have access to electricity, gas and water....
We’re HIRING a Solicitor
The Solicitor conducts legal casework files, participates in outreach and training, provides advice and assistance to consumers and represents their interests in order to contribute to the educatio...
A historic opportunity to enact a stronger consumer-focused agenda say advocates
Consumer advocates have congratulated the Albanese Government on its emphatic re-election victory and called for it to seize the moment to govern with an even stronger consumer-focused agenda in its s...
Apr 2025
Joint Submission: Centrepay Reform – Consultation
This is a joint submission led by Financial Rights Legal Centre, supported by Consumer Action Law Centre and: • Australian Communications Consumer Action Network • AnglicareNT • Brotherhood of St...
Introduction of a mandatory SMS Sender ID Register
This submission is made by Australian Consumers Communications Action Network (ACCAN) with support from Consumer Action. The introduction of a mandatory SMS Sender ID Register (the register) in Aus...
We’re Hiring! A Trainee Financial Counsellor/Financial Counsellor
Trainee Financial Counsellor or Financial Counsellor Full time and part time considered Salary range $85,686 - $102,453 (pro rata for part time) plus superannuation Are you a Financia...
Draft Determination – Application by the Australian Banking Association
We provide the following comment on Draft Determination AA1000683 in response to the Australian Banking Association’s (ABA) application to continue offering Basic Bank Accounts (BBAs) and certain cond...
OPINION: Why unsolicited selling should be banned
An edited version was first published in the Herald Sun on Sunday, 14 April 2025 Christine clicked on a Facebook site promising a solar deal with government rebates she could not refuse. Then a sal...
