Nov 2023
24th Nov 2023
We’re Hiring a Senior Solicitor
About the role Consumer Action is one of Australia’s leading not-for-profit consumer advocacy organisations, that makes life better for people experiencing vulnerability and disadvantage. The se...
24th Nov 2023
Banking industry announcement a big first step in addressing scams
Consumer Action Law Centre has welcomed the scams safe accord announced by the Australian Banking Association (ABA) and Customer Owned Banking Association (COBA) which has involved, for the first time...
13th Nov 2023
Federal Court Grants Injunction to Protect Pawned Goods in Class Action against Pawnbroker, Taylors Business
The Federal Court has granted an injunction against pawnbroker, Taylors Business Pty Ltd (ACN 107 445 723) (Taylors Business) in class action proceedings filed by Consumer Action Law Centre (Consumer...
13th Nov 2023
REPORT: Our Impact 2022-23 fighting for a fairer marketplace especially for those needing help
We are delighted to publish our Impact Report 2022-23 which highlights our organisation’s achievements over the past year working for and with the people we help. Read about the many successes we h...
9th Nov 2023
Consumer Action launches class action in Federal Court against pawnbroker Taylors Business
Consumer Action Law Centre (Consumer Action) has filed a class action in the Federal Court of Australia against Taylors Business Pty Ltd. The lead plaintiff, a Victorian woman, represents herself and...
3rd Nov 2023
The National Legal Assistance Partnership Review
The community legal sector’s work would not be possible without stable, indexed NLAP funding. This is a critical part of specialist community legal centres’ (CLC) baseline resourcing, now and into the...
Oct 2023
19th Oct 2023
REPORT: Victoria overrun with dodgy lemon cars as current dispute process totally unfit for consumers
A groundbreaking report from the Consumer Policy Research Centre (CPRC) has found that over half (54%) of all Victorians who bought used or new car in the past five years experienced major or minor fa...
17th Oct 2023
Consumer Action statement on the referendum result
The referendum result is incredibly tough for our First Nations staff, stakeholders and First Nations people across the country. Consumer Action feels deep disappointment and concern about the message...
12th Oct 2023
Telcos still not connecting with Aussies -especially those most impacted by the cost-of-living crisis
The latest figures released in the Telecommunications Industry Ombudsman’s (TIO) 2023 Annual report show that the nation’s telcos are still not providing an acceptable standard of service in many key...
6th Oct 2023
Personal insolvency discussion paper 2023
Consumer Action Law Centre provides financial counselling assistance and legal advice to people at all stages of the insolvency process. We regularly speak to people who end up in unnecessary and cost...
