Jul 2022
4th Jul 2022

Banks can do more to stop scams say consumer advocates 

Australia’s banks can do much more to stop the plague of scams that is destroying families and costing the economy more than $2 billion annually. That’s the message from consumer advocates in response...
Jun 2022
28th Jun 2022

Consumer advocates praise court decision against Cigno loans

Consumer advocates have welcomed a Full Federal Court decision striking down a credit law avoidance strategy used by Cigno Pty Ltd and BHF Solutions. For years, fringe lender Cigno has preyed upon...
28th Jun 2022

PODCAST: Dianne Dejanovic, Consumer Action’s longest serving financial counsellor

Dianne Dejanovic worked for 13 years as a financial counsellor on the National Debt Helpline at Consumer Action. She has helped thousands of people during her time and made a massive contribution t...
15th Jun 2022

Commit to a lemon car ombudsman in November election say consumer advocates

Consumer Action Law Centre and WEstJustice Western Community Legal Centre are calling on the Victorian Government to make a solid commitment, ahead of the upcoming Victorian election in November, to i...
8th Jun 2022

Government’s commitment to regulate buy now pay later products welcomed

Key consumer and community groups are welcoming comments by the new Minister for Financial Services, Stephen Jones, that the Government will move to regulate buy now pay later (BNPL). Minister Jone...
8th Jun 2022

ASIC litigation against payday lender: new Federal Government must deliver overdue reform

Consumer Action has welcomed the Australian Securities and Investment Commission’s (ASIC) announcement that it is suing Sunshine Loans for breaches of the National Credit Code for charging unlawful fe...
Gerard Brody, CEO Consumer Action
6th Jun 2022

Opinion: Victoria needs a fair default offer for household gas supply

Reports of gas bills to rise by $150 per annum adds unwanted pressure to Victorian household budgets, when inflationary pressures are already biting.* Over a long period, unfair market tactics have...
1st Jun 2022

Penelope Hill talks about her wonderful career in financial counselling

"Thank you to all my colleagues, past and present... it's been a wonderful privilege to have worked with you all," she says....
1st Jun 2022

Electricity disconnections on the rise as gaps in support for families revealed

Amidst worrying reports of rising energy prices, Consumer Action is calling for energy retailers to do more to help families and people who fall into difficultly with their bill payments, leading to d...
May 2022
30th May 2022

Crypto: As risky as gambling and a haven for scams that demands action

Consumer Action is calling for meaningful protections from scams to apply to businesses operating in the crypto sector. The call comes in a submission to the Treasury’s consultation paper Crypto as...
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