Apr 2025
24th Apr 2025
We’re Hiring! A Trainee Financial Counsellor/Financial Counsellor
Trainee Financial Counsellor or Financial Counsellor Full time and part time considered Salary range $85,686 - $102,453 (pro rata for part time) plus superannuation Are you a Financia...
22nd Apr 2025
Draft Determination – Application by the Australian Banking Association
We provide the following comment on Draft Determination AA1000683 in response to the Australian Banking Association’s (ABA) application to continue offering Basic Bank Accounts (BBAs) and certain cond...
14th Apr 2025
OPINION: Why unsolicited selling should be banned
An edited version was first published in the Herald Sun on Sunday, 14 April 2025 Christine clicked on a Facebook site promising a solar deal with government rebates she could not refuse. Then a sal...
8th Apr 2025
First ‘designated complaint’ targets the nationwide scourge of door-knock unsolicited selling
Consumer Action Law Centre is calling for a nationwide ban on unsolicited selling in the first ever designated ‘super’ complaint presented to the Australian Competition and Consumer Commission (ACCC)....
Mar 2025
24th Mar 2025
‘Cost-of-living’ at the centre of Election 2025: Our consumer-centric priorities revealed
Consumer Action Law Centre has revealed a list of its top consumer-centric priorities to make life fairer and better for all Australians, ahead of the upcoming federal Election. “This Federal Elec...
24th Mar 2025
ACMA Compliance Priorities 2025-26
Overall, we support the Australian Communications and Media Authority (ACMA’s) current compliance and enforcement priorities and recommend they are extended into 2025-26 as there is more work to be do...
18th Mar 2025
We’re HIRING! A First Nations Financial Counsellor (Aboriginal and/or Torres Strait Islander Identified)
Consumer Action Law Centre (CALC) and the Victorian Aboriginal Legal Service (VALS) are excited to establish an exciting new initiative to provide culturally safe financial advice to First Nations peo...
17th Mar 2025
Insurance sector action plan welcomed – but consumer groups warn industry that ‘trust us’ doesn’t cut it
Consumer groups including the Financial Rights Legal Centre, Consumer Action Law Centre and Financial Counselling Australia have welcomed the Insurance Council of Australia’s (ICAs) Industry Action Pl...
13th Mar 2025
Victorian Default Offer could do more in cost-of-living crisis and beyond
Consumer Action Law Centre has welcomed today’s draft decision from the Essential Services Commission (ESC) on the Victorian Default Offer for 2025-26 but calls on the Commission and Energy Retailers...
13th Mar 2025
REPORT: Payday lenders pushing borrowers over the edge
The Australian Securities and Investment Commission (ASIC) has today released a report revealing what consumer advocates have been saying for months – predatory lenders are pushing customers in vulner...
