• 2 years maximum term
• Full time (part time considered)
• $113,414.76 – $118,428.33 (depending on skills and experience), plus 14% superannuation

JOB DESCRIPTION

Consumer Action Law Centre (CALC) is a not-for-profit community legal centre who provides legal advice and financial counselling services to vulnerable and disadvantaged people.

We are recruiting a Digital Legal Resources Lead at our growing Community Legal Centre, responsible for Consumer Action’s online community and worker resources and education materials.  This role will also lead design, creation, review and update of the broader suite of Consumer Action online materials. These include resources, tools and materials that are designed for community-based workers and community members.

THE DIGITAL LEGAL RESOURCES LEAD WILL:

• Create and manage the Consumer Action Law Centre’s Scams Hub. This includes making sure the legal information is clear, easy to find, accessible, and useful for both community members and frontline workers, and that it aligns with the Federal Scams Prevention Framework laws.
• Work closely with legal, financial counselling, policy, campaigns and engagement teams and our First Nations staff to identify gaps in content and ensure digital resources are accurate, up to date, reflect law reform and support CALC’s strategic goals – particularly in the context of CALC’s website upgrade project.
• Oversee CALC’s digital legal resources from start to finish. This includes regularly reviewing and checking the quality of online tools, guides and materials used by community members and community-based workers.
• Monitor emerging issues and opportunities in the consumer sector and design new digital resources, tools and learning materials to meet priority needs such as financial abuse, disaster response, scams and consumer rights and responsibilities.
• Create and deliver promotional and engagement materials to increase awareness, uptake and effective use of CALC’s digital resources across online platforms.
• Support CALC’s wider engagement and education work by producing high quality digital content.

THE SUCCESSFUL APPLICANT WILL HAVE:

• Tertiary qualifications in either Community Development, Financial counselling, Law, Learning design, Information design/communication or other relevant discipline or equivalent experience (mandatory)
• Demonstrated experience in any of the following: the community legal sector, financial counselling sector, community legal education, community development and online digital resources design and development (mandatory)
• Experience working in an organisation working with First Nations clients and supporting diverse communities (highly regarded).

REWARDS AND BENEFITS

• Join a highly engaged, supportive and motivated team
• Additional end of year leave
• Salary packaging available
• Superannuation paid on unpaid parental leave
• 16 weeks parental leave,
• Purchased leave scheme available
• Comprehensive training and professional development opportunities

About CALC

Consumer Action is an independent, not-for-profit consumer organisation with deep expertise in consumer and consumer credit laws, policy and direct knowledge of people’s experience of modern markets in Victoria. We work for a just marketplace, where people have power and business plays fair. We make life easier for people experiencing vulnerability and disadvantage in Victoria, through financial counselling, legal advice, legal representation, policy work and campaigns.

Consumer Action Law Centre is committed to building a diverse workforce. We strongly encourage applications from First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, people of all ages, and LGBTIQA+ people.

If we can make any adjustments or modifications to standard recruitment processes that will support and enable your application, please contact us at recruitment@consumeraction.org.au using the subject line: Digital Legal Resources Lead enquiry via EthicalJobs.

For more information take a look at the position description.