Direct Debits

Consumer Action has an ongoing interest in the use of Direct Debits and their impact on consumers. We’d like to hear from you about your experiences using Direct Debits as a payment method. If you ha...

Fair Fees Campaign

Since 2004 we have campaigned against unfair, excessive and unlawful penalty fees charged by Australian banks and other financial institutions. In recent years we have been very successful in getting...

Fair go in insurance

If anything positive can be drawn from the devastating natural disasters that hit many Australians in early 2011, it’s that the public and the government are starting to ask more questions about our i...