Fair go in insurance
If anything positive can be drawn from the devastating natural disasters that hit many Australians in early 2011, it’s that the public and the government are starting to ask more questions about our i...
Media release: Dell backs down on contract terms that failed to compute
Consumer Action Law Centre has withdrawn proceedings against Dell Computer Pty Ltd in the Victorian Civil and Administrative Tribunal on behalf of its co- CEO, Carolyn Bond after the company amended i...
Policy report: A snapshot of consumer experiences of short-term loans post the national consumer credit reforms
Exorbitant effective interest rates on short term loans, upwards of 400 per cent, continue to put the pinch on vulnerable Australians despite the introduction of responsible lending laws in 2010. Mis...
Submission: National Consumer Credit Protection Amendment Regulations 2011 – exposure draft
Consumer Action welcomes the opportunity to comment on the exposure draft of the National Consumer Credit Protection Amendment Regulations 2011, setting out the proposed amendment to ban exit fees on...
Submission: Exposure Draft – National Consumer Credit Protection Amendment Regulations 2011
Consumer Action welcomes the opportunity to comment on the exposure draft of the National Consumer Credit Protection Amendment Regulations 2011, setting out the proposed amendment to ban exit fees on...
Media release: Let’s call a flood a flood and give Australians fair go in insurance
A twelve point plan released today by the country’s leading insurance law experts for households and consumers clearly sets out the current problems with insurance and their solutions, and puts the pr...
Media release: Consumer group takes on distributors to keep energy prices down
Consumer advocates are preparing to fight Victoria’s billion-dollar electricity distribution businesses in the Federal Court in a last ditch bid to prevent consumers feeling the pain of unfair electri...