Revised Code of Banking Practice

Today marks the beginning of the revised Banking Code of Practice. The Code specifies how banks should treat their customers and represents a contract between the two parties, giving banking customers...

Submission: Water Price Review 2013-2018

Consumer Action and the Consumer Utility Advocacy Centre Ltd have made a joint submission to the Metropolitan and Regional Businesses Water Plans for 2013-2018. Our comments in this submission apply...

Consumer InterAction – Issue 1 of 2013

The first edition of Consumer InterAction for 2013 is now online. This edition features articles on: Proposed VCAT fees increases; Unfair contract terms extended to insurance industry; R...

Amendments to privacy legislation

Amendments to privacy legislation regulating credit reporting passed Federal Parliament late last year.  While the reforms won't come into effect until March 2014, lenders can already begin collecting...

January 2013

Water price rises may slow as report urges desal payback delay Herald Sun, 31 January 2013, Karen Collier How to cure Christmas credit hangover Herald Sun, 13 January 2013, Karina Barrymore Victoria...