Submission: Changes to Credit Ombudsman Scheme Rules

Consumer Action had provided comment on the Credit Ombudsman Service’s proposes changes to COSL Rules: 9th Edition. We commend the Credit Ombudsman Service on its drafting of the proposed changes, mo...

Submission: ACCC / ASIC Debt Collection Guideline

Consumer Action has provided comment on the review of the ACCC / ASIC Debt Collection Guideline for Collectors and Creditors. The revised draft Guideline is a significant improvement on the existing...

December 2013

Privacy concerns over new credit card reporting rules ABC Online, 26 December 2013, Alison Caldwell Planned financial advice changes 'a step backwards', say consumer groups The World Today, 20 Decemb...