The rapid development of new technology in electricity supply is disrupting the traditional means of delivery of this essential service. As in other sectors, the consumer is at the heart of these chan...
The rapid development of new technology in electricity supply is disrupting the traditional means of delivery of this essential service. As in other sectors, the consumer is at the heart of these chan...
Consumer Action has provided a submission in response to the Productivity Commission's Issues Paper for its inquiry on Data Availability and Use. The submission primarily focuses on the need to mai...
Consumer Action has partnered with the Consumer Utilities Advocacy Centre and the Victorian Council of Social Service to provide a submission to the Essential Services Commission Position Paper, A New...
The law must be changed to restore fairness in bank fees according Consumer Action Law Centre and CHOICE. Following the High Court’s decision today which allows banks to continue charging exorbitan...
Consumer Action Law Centre welcomes the opportunity to comment on the consultation paper, Review of Enforcement Regimes under the National Energy Laws: Proposed policy positions for consultation, rele...
Since September 2014, the Federal Circuit Court (FCC) in Melbourne has provided direct financial counselling services to self-represented debtors in the FCC’s Bankruptcy Lists. This pilot service, imp...
Consumer Action Law Centre (“Consumer Action”) improves the lives of Victorians by advancing fairness in the marketplace. To this end, we publish consumer law information, run a legal advice service,...
The Consumer Action Law Centre (Consumer Action), Council on the Ageing Victoria (COTA), Housing for the Aged Action Group (HAAG), Justice Connect (Seniors Law) (Justice Connect) and Residents of Reti...
A Federal Court decision has allowed for the continued exploitation of Indigenous Australians through dud Funeral Insurance schemes. For years, low income Indigenous communities have been targeted...
Consumer Action is pleased to comment on the Australian Government's discussion paper outlining a raft of proposed changes to the VET FEE-HELP system. We have responded positively to a number of key s...