February, 2019 - Consumer Action Law Centre

Community legal centres and financial counsellors get the vote for more funding

The Australian Labor Party (ALP) has promised a significant funding boost for financial counsellors and community legal centres across the country if it wins the next election. The ALP has committed t...

Senate Inquiry report recommends vital safeguards for Australian families struggling with debt

Consumer Action Law Centre (Consumer Action) says that, if implemented, the recommendations in the final report from the Senate Inquiry into credit and financial services targeted at Australians at ri...

Prohibition will strengthen the consumer law and allow regulators to deal with practices that cause consumer detriment

Consumer Action has made a submission to the ACCC Digital Platforms Inquiry Preliminary Report. The submission focuses primarily on the proposal to develop a general prohibition against unfair practic...

Mortgage Broking: Consumer groups quit disingenuous consultation

Consumer groups have quit en masse from a mortgage broking industry forum, saying that the industry isn’t interested in doing the right thing by the community and has been disingenuous. CHOICE, Con...

ESC Compliance and enforcement policy draft decision

We support the ESC changing its compliance and enforcement policy to reflect a risk-based, intelligence-led, outcome focused approach. The ESC must be able to transparently demonstrate that it is effe...

Consumer issues must fall within mental health inquiry’s scope

Consumer Action has provided a submission to the Royal Commission into Mental Health Terms of Reference Consultation. We strongly support the Victorian Government’s announcement of this Royal Commi...

Increased consumer protections and removal of legal loopholes key Royal Commission recommendations

Increased consumer protections and removal of loopholes and exemptions are the key recommendations from the Hayne Royal Commission that will benefit everyday Australians says Consumer Action Law Centr...

Helping customers engage confidently in the retail energy market draft decision

We support changes to regulation that will facilitate simple ways of resolving issues with estimated billing. While we support making consistent factsheets for energy offers that are easier to compreh...

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Community legal centres and financial counsellors get the vote for more funding

Senate Inquiry report recommends vital safeguards for Australian families struggling with debt

Prohibition will strengthen the consumer law and allow regulators to deal with practices that cause consumer detriment

Mortgage Broking: Consumer groups quit disingenuous consultation

ESC Compliance and enforcement policy draft decision

Consumer issues must fall within mental health inquiry’s scope

Increased consumer protections and removal of legal loopholes key Royal Commission recommendations

Helping customers engage confidently in the retail energy market draft decision

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