2025
2024
19th Dec 2024
Victorian Default Offer 2025-26 Request for comment
The cost-of-living crisis has deepened the urgency of ensuring an affordable energy price for Victorians. On Consumer Action’s frontlines, we hear from Victorians every day who are struggling to meet...
16th Dec 2024
ASIC sues HSBC Bank for failure to protect customers from scams
The Australian Securities and Investment Commission (ASIC) has taken strong enforcement action, announcing today that it is suing HSBC Bank for its ‘widespread failures to act honestly, efficiently an...
2nd Dec 2024
Much-needed Centrepay reforms the result of a decades-long campaign: Tonkin
Consumer Action Law Centre CEO Stephanie Tonkin said she was absolutely delighted that Minister Bill Shorten has announced consumer protections and reforms to Centrepay that restore it to its original...
2nd Dec 2024
Consumer advocates welcome proposed reforms to Government payment service
The Financial Rights Legal Centre, Mob Strong Debt Help, and Consumer Action Law Centre welcome the proposed reforms to Centrepay announced by Minister Bill Shorten this morning. These reforms include...
2nd Dec 2024
We’re HIRING: Financial Counsellors
About the role Trainee Financial Counsellor or Financial Counsellor Multiple roles – Maximum term and permanent roles available full time and part time considered. Salary range $85,686...
29th Nov 2024
Consumer groups welcome passing of buy now, pay later regulations
Key loophole in credit laws will be closed Consumer groups have welcomed the passing of the Treasury Laws Amendment (Responsible Buy Now Pay Later and Other Measures) Bill 2024 (BNPL Bill) through...
28th Nov 2024
Energy Consumer Reforms Consultation
Consumer Action supports the objectives of the Essential Services Commission (ESC’s) proposed reforms to ensure people experiencing payment difficulty are receiving the best price for energy from thei...
27th Nov 2024
Concerning the ABA’s application to remove conditions from basic bank account conduct
Our response to the Australian Competition and Consumer Commission on this issue is supported by the Financial Rights Legal Centre and CHOICE. We are interested parties in the application by the Au...
25th Nov 2024
Our impact 2023-24: Fighting for a fairer marketplace in a cost-of-living crisis
We are delighted to publish our Impact Report 2023-24 which highlights what we’ve been doing over the past year working alongside consumers, national advocates and cross-sector stakeholders. The co...
