Policy Report: The need for comprehensive energy-specific consumer protections.
This paper provides an overview of current consumer protections applying to the provision of energy to small-end residential users and argues that continued energy-specific consumer protections are necessary for the achievement of the NEM objective – the promotion of the long-term interests of consumers, and that consumers bouyed by strong protections play a fundamental role in ensuring that markets operate efficiently and competitively.
To read our report, please click here.