Other Archives - Consumer Action Law Centre

Senate Inquiry report recommends vital safeguards for Australian families struggling with debt

Consumer Action Law Centre (Consumer Action) says that, if implemented, the recommendations in the final report from the Senate Inquiry into credit and financial services targeted at Australians at ri...

ACCC Digital Platforms Inquiry

Consumer Action has made a submission to the ACCC Digital Platforms Inquiry Preliminary Report. The submission focuses primarily on the proposal to develop a general prohibition against unfair practic...

Submission: Inquiry into credit and financial services targeted at Australians at risk of financial hardship

This Senate Inquiry is a crucial opportunity to close the regulatory loopholes exploited by fringe lenders and ‘debt help’ companies. These companies can entrench disadvantage for some of the most vul...

Submission: Reforms to strengthen penalties for corporate and financial sector misconduct – Draft Legislation

This submission supports the proposed increases to maximum criminal and civil penalties across a number of provisions, the expansion in provisions subject to penalties, and the power to obtain disgorg...

National Energy Guarantee Draft Detailed Design Consultation Paper – Commonwealth Elements

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the National Energy Guarantee (Guarantee) Draft Detailed Design Consultation Paper for Commonwealth Elements (Co...

Submission: Options for greater involvement by private sector life insurers in worker rehabilitation

This joint submission of CHOICE, Financial Rights Legal Centre and Consumer Action Law Centre responds to the insurance industry proposal for greater involvement by life insurers in worker rehabilitat...

Senate Standing Committee on Economics inquiry into Australia’s general insurance industry

This submission examines home and car insurance from the consumer’s perspective. It focuses on transparency in Australia’s home and car insurance industries, the benefits of establishing an independen...

Retail Remuneration Review – Issues Paper

The Consumer Action Law Centre (Consumer Action), is pleased to provide a submission in response to the Retail Remuneration Review Issues Paper (Issues Paper). As stated in our joint response to the...

EDR Review – Interim Report

Thank you for the opportunity to comment on the Review of the Financial System Dispute Resolution Framework – Interim Report (Interim Report). This joint submission was coordinated by Consumer Action...

Submission in response to Consultation Paper 272 – Remaking ASIC class orders on time-sharing schemes

Consumer Action Law Centre (Consumer Action) and Financial Rights Legal Centre (Financial Rights) are pleased to make this submission to the Australian Securities and Investments Commission’s (ASIC) p...

Productivity Commission Draft Report – Consumer Law Enforcement and Administration

The Consumer Action Law Centre (Consumer Action) is pleased to provide comment in response to the Productivity Commission Draft Report – Consumer Law Enforcement and Administration (Draft Report). Do...

Emergency Service Levy Monitor – price exploitation and false conduct draft guidelines

Consumer Action Law Centre (Consumer Action) is pleased to comment on the Emergency Services Levy Insurance Monitor Act 2016 Draft Guidelines on the prohibition against price exploitation and Draft Gu...

Productivity Commission’s Issues Paper Human Services – Identifying sectors for reform (Issues Paper).

Consumer Action Law Centre is pleased to provide this submission to the Productivity Commission’s Issues Paper Human Services – Identifying sectors for reform (Issues Paper). This submission provides...

Public Inquiry: Data Availability and Use

Consumer Action has provided a submission in response to the Productivity Commission's Issues Paper for its inquiry on Data Availability and Use. The submission primarily focuses on the need to maint...

Submission to the ESC Water Pricing Approach Review

Consumer Action has partnered with the Consumer Utilities Advocacy Centre and the Victorian Council of Social Service to provide a submission to the Essential Services Commission Position Paper, A New...

Review of Enforcement Regimes under the National Energy Laws: Proposed policy positions for consultation

Consumer Action Law Centre welcomes the opportunity to comment on the consultation paper, Review of Enforcement Regimes under the National Energy Laws: Proposed policy positions for consultation, rele...

Parliamentary Inquiry into the Retirement Housing Sector

The Consumer Action Law Centre (Consumer Action), Council on the Ageing Victoria (COTA), Housing for the Aged Action Group (HAAG), Justice Connect (Seniors Law) (Justice Connect) and Residents of Reti...

Credit Cards: improving consumer outcomes and enhancing competition

Consumer Action Law Centre (Consumer Action) and the Financial Rights Legal Centre (FRLC) is pleased to comment on the proposed reforms outlined in Credit cards: improving consumer outcomes and enhanc...

Submission to AER on its approval of minimum amount owing for disconnection

Consumer Action has provided a submission to the Australian Energy Regulator on its approval of the minimum amount owing for disconnection of electricity or gas under the National Energy Retail Rules....

Role of LIV in regulation of the profession: Submission

In the June edition of the Law Institute Journal, the Law Institute of Victoria asks “who should regulate the profession”? It is the view of consumer and community lawyers that any modern regulatory f...

Consumer property law review: Issue Paper 3: Sale of land and business

Consumer Action Law Centre (Consumer Action) is pleased to make this submission to Consumer Affairs Victoria's (CAV) review of Victoria's consumer property laws on Issue Paper 3: Sale of land and busi...

Australian Consumer Law Review – submission

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to respond to the Australian Consumer Law Review—Issues Paper (Issues Paper). The Review is highly anticipated, and offers a...

AER Electricity Ring-Fencing Guideline

Ring-fencing is undertaken when a monopoly business also operates in a contestable market, and some form of functional separation is deemed necessary to ensure the market remains competitive. Read th...

Submission to Consumer Property Law Review: Issue Paper 2 – Owners corporations

Improving bankruptcy and insolvency laws – Proposals paper

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input to proposed changes to Australia’s bankruptcy and insolvency laws. To read a PDF of the submission online, c...

Submission to the AER Draft Sustainable Payment Plan Framework

The Consumer Action Law Centre (Consumer Action) is pleased to provide comment on the AER Draft Sustainable Payment Plan Framework (the draft framework). Read our full submission here [PDF]...

Submission to ESC’s Draft Energy Compliance and Enforcement Policy, April 2016

The Consumer Action Law Centre (Consumer Action) wishes to make a brief submission to the Essential Services Commission’s (the Commission) consultation on its Draft Energy Compliance and Enforcement P...

Victorian Civil and Administrative Tribunal (Fees) Regulations 2016

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to provide input to the Victorian Civil and Administrative Tribunal (Fees) Regulations (VCAT Fees) Review. Read our full subm...

Residential Tenancies Act review: Issues Paper 3 – Rights and responsibilities of landlords and tenants

Consumer Action Law Centre (Consumer Action) is pleased to comment on Issues Paper 3 - Rights and responsibilities of landlords and tenants as part of Consumer Affairs Victoria's (CAV's) review of the...

Price Review 2016: Melbourne Water – Essential Services Commission Draft Decision

The Consumer Utilities Advocacy Centre (CUAC) and the Consumer Action Law Centre (CALC) welcome the opportunity to comment on the Essential Service Commission’s (Commission) Price Review 2016: Melbour...

Scrutiny of Financial Advice Inquiry: Additional terms of reference on the life insurance industry

Joint submission with Financial Rights Legal Centre and CHOICE to the Senate Economics References Committee Scrutiny of Financial Advice Inquiry: Additional terms of reference on the life insurance in...

Residential Tenancies Act review: Issues Paper 2 – Rent, bonds and other charges

Consumer Action Law Centre (Consumer Action) is pleased to comment on Issues Paper 2—Rent, bonds and other charges as part of Consumer Affairs Victoria's (CAV) review of Victoria's Residential Tenanci...

CP247: Client review and remediation programs and update to record-keeping requirements

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on ASIC’s Consultation Paper 247: Client review and remediation programs and update to record-keeping requirements....

Review of Card Payments Regulation – Consultation Paper

Thank you for the opportunity to provide comment on the reforms proposed by the Reserve Bank of Australia (RBA) in the Review of Card Payments Regulation Consultation Paper (Consultation Paper), relea...

Inquiry into the causes and consequences of the collapse of listed retailers in Australia

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Inquiry into the causes and consequences of the collapse of listed retailers in Australia (Inquiry). View t...

Submission to consumer property law review: Issue Paper 1 – Conduct and institutional arrangements for estate agents, conveyancers and owners corporation managers

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