Revamped Koorihelp website and Facebook page launched for community

Consumer Action has launched a revamped Koorihelp website and new Facebook page focused on providing the latest information about pressing consumer issues and services to Victoria’s Aboriginal and Torres Strait Islander communities in a culturally sensitive and respectful way.

“Our webpages and Facebook site are windows to free legal advice and financial counselling services and support for Aboriginal and Torres Strait Islander people living in Victoria who have worries about debt, payday and car loans, energy costs or funeral insurance,” said Consumer Action Koori Engagement Manager, Kaylee Anderson.

In February, Consumer Action and the Victorian Aboriginal Legal Service (VALS) published a report highlighting the harm irresponsible lenders are doing in Victorian Aboriginal communities.

“The COVID-19 crisis has underscored just how brazen some lenders are in their efforts to entrap people with their dodgy products,” said Ms Anderson.

“The current lockdown has made it impossible to physically go to community so our revamped webpages and new Facebook page are other ways we can take our services directly to the Koori groups in Victoria who need them.”

Artwork creator: Dixon Patten

One of the features of Koorihelp website and Facebook page is the brilliant artwork designed by Dixon Patten.

Dixon is a proud Yorta Yorta and Gunnai man and has family bloodlines from Gunditjmara, Dhudhuroa, Wiradjuri, Yuin, Wamba Wamba, Barapa Barapa and Monaro.

The artwork depicts the Consumer Action Law Centre and its strengthening relationship with the Aboriginal Community. The various pathways with feet represent our individual journey, but the circles represent our connection to our communities.

The icons represent the system and how it impacts on our day-to-day lives. They also represent people’s rights, obligations, and any support that the Consumer Action Law Centre provides.

To speak to a lawyer on the Koori Help Line call 1800 574 457. For free financial counselling call the National Debt Helpline 1800 149 689 or visit



Media contact: Mark Pearce, Media and Communications Adviser | Consumer Action Law Centre | 0413 299 567 |

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