Rachna Bowman on the central role of language in financial counselling
“I see the demeanour change when speaking to people in their own language,” she says.
Rachna Bowman is a Senior Practitioner of Financial Wellbeing working at South East Community Links. She has been assisting Financial Counselling Victoria (FCVic) with a project helping to create language resources for cultural and linguistically diverse (CALD) communities.
“I see the demeanour change when speaking to people in their own language…” she says. “They can open up more freely about ‘this is what’s happened to me’ and how (they) can come out of it.”
A full transcript of this interview is available on request please contact Media@consumeraction.org.au
