High pressure sales practices are designed to get people to buy products they don’t want, don’t need, and can’t afford. In the worst cases, consumers are deliberately misled, and some even sign up to high cost financing to pay for the product. We believe these are unfair trading practices, where people feel, or are, “ripped off”, and should be outlawed.
The experience of our clients and recent case law indicates that the protections under the Australian Consumer Law may not adequately protect consumers against unfair practices. We believe consumers deserve a fair go, and that’s why we will campaign for a change in the law for a new “unfair trading practices” prohibition to give consumers real protection from unaffordable, unnecessary and unwanted products and traders.