Default Offer Archives - Consumer Action Law Centre

Households in embedded networks need fair electricity prices
Maximum prices for embedded networks and other exempt sellers Consultation Paper

Households in embedded networks are often in effective monopoly situations with little regulatory oversight. For this reason, they need the same or better protections than their peers with conventiona...

Energy contracts can only be fair if all Victorian energy users have the same protections
Essential Services Commission – ‘Ensuring energy contracts are clear and fair’ draft decision

Despite the introduction of the Victorian Default Offer for electricity, the state’s most vulnerable energy consumers still face challenges in the market. Energy prices changing unexpectedly, excessiv...

Victorian Default Offer price determination protects everyone’s right to a fair price for electricity in 2020

Consumer Action Law Centre (Consumer Action) welcomes the Essential Services Commission’s (ESC) announcement of ongoing price protection for household electricity supply in Victoria. The Victorian...

All Victorians deserve access to fair energy pricing
Essential Service Commission – Victorian Default Offer to apply from 1 January 2020 Draft Decision

Since its implementation on 1 July 2019, the Victorian Default Offer (VDO) has given more Victorian energy users access to fairer pricing for their essential electricity services. In our comment to...

Victorian Default Offer to apply from 1 January 2020 Issues Paper
Essential Service Commission - Victorian Default Offer to apply from 1 January 2020 Issues Paper

The Victorian Default Offer (VDO) was designed to re-regulate electricity pricing to ensure that more Victorian households receive a fair price on their electricity service. Since the VDO’s establishm...

Ensuring energy contracts are clear and fair, ESC Issues Paper
Essential Services Commission - Ensuring Energy Contracts are Clear and Fair Issues Paper

Deregulation in Victoria’s energy retail market has not delivered fair outcomes for all households accessing their essential energy services. The State Government has taken a number of steps to hel...

Helping customers engage confidently in the retail energy market draft decision
Essential Services Commission - Helping customers engage confidently in the retail energy market draft decision

We support changes to regulation that will facilitate simple ways of resolving issues with estimated billing. While we support making consistent factsheets for energy offers that are easier to compreh...

Victorian households must have protected and simple access to a fair price for energy
Essential Services Commission – Victorian Default Offer for domestic and small business electricity customers staff working paper

We strongly support the ESC’s work to implement the VDO as a priority. Victorian households must have protected and simple access to a fair price for an essential service. In the period without price...

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Households in embedded networks need fair electricity prices
Maximum prices for embedded networks and other exempt sellers Consultation Paper

Energy contracts can only be fair if all Victorian energy users have the same protections
Essential Services Commission – ‘Ensuring energy contracts are clear and fair’ draft decision

Victorian Default Offer price determination protects everyone’s right to a fair price for electricity in 2020

All Victorians deserve access to fair energy pricing
Essential Service Commission – Victorian Default Offer to apply from 1 January 2020 Draft Decision

Victorian Default Offer to apply from 1 January 2020 Issues Paper
Essential Service Commission - Victorian Default Offer to apply from 1 January 2020 Issues Paper

Ensuring energy contracts are clear and fair, ESC Issues Paper
Essential Services Commission - Ensuring Energy Contracts are Clear and Fair Issues Paper

Helping customers engage confidently in the retail energy market draft decision
Essential Services Commission - Helping customers engage confidently in the retail energy market draft decision

Victorian households must have protected and simple access to a fair price for energy
Essential Services Commission – Victorian Default Offer for domestic and small business electricity customers staff working paper

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