Privacy Reform
Consumer Action Law Centre (Consumer Action) congratulates the Attorney General's Department on the proposed reform to modernise Australia’s legislation to be better equipped to protect, in an increas...
Mulino’s lead generation clampdown in financial services a ‘bold move’ to protect Aussies’ savings
Consumer Action Law Centre CEO, Stephanie Tonkin says Assistant Treasurer Daniel Mulino’s announcement today to rein in bad actors profiting off Australians’ life savings, is a bold and welcome move b...
Manufactured Consent: New report shines spotlight on dodgy practice of lead generation
Consumer Action Law Centre has published a new report Manufactured Consent: stopping the harm from manipulative lead generation detailing the complicated practice and its devastating consumer harms....
REPORT Manufactured Consent: Stopping the harm from manipulative lead generation
Lead generation – the process of identifying people as potential sales targets and harvesting their contact details for future sales pitches – has become a significant source of consumer harm. Lead ge...
Curbing lead generation activity
This is a joint submission from Consumer Action Law Centre, Super Consumers Australia, Financial Rights Legal Centre, Mob Strong Debt Help, Financial Counselling Australia, Consumer Credit Legal Servi...
Unfair Trading Practices – Exposure Draft and Explanatory Memorandum
We are providing this supplementary submission to Treasury, to highlight the need to explicitly consider manipulative lead generation practices in the Exposure Draft legislation and Explanatory Memora...
Consumer Action welcomes ASIC review into ‘lead generators’ – a focus of our designated complaint
Consumer Action Law Centre CEO Stephanie Tonkin has warmly welcomed moves by the Australian Securities and Investment Commission (ASIC) to review and investigate financial advice licensees using lead...