TCP-Code - Consumer Action Law Centre

Telco regulator cannot register out of touch industry code say consumer advocates

The Fair Call Coalition* of consumer advocates has written to the Australian Communications and Media Authority (ACMA) urging the Regulator to refuse to register the Telecommunications Consumer Protec...

Strong action bringing telcos to account is the way to go

Consumer Action Law Centre has warmly welcomed today’s announcement from Communications Minister Michelle Rowland further strengthening consumer protections and increasing the Australian Communication...

‘ The Telco Code has run its course and failed to deliver’: ACMA must explore other options to protect consumers

The Australian Competition and Consumer Commission (ACCC) has called on the Australian Communications and Media Authority (ACMA) to reject a proposed consumer protections code drafted by the telecommu...

General Insurance Code Governance Committee 2024-25 monitoring priorities

This is a joint submission from Consumer Action Law Centre and WEst Justice. Consumer Action and WEstJustice recommend that the Committee consider the following areas for monitoring or compliance w...

Consumer fail: New Telco Code proposal delivers little for vulnerable consumers

The Communications Alliance, the peak industry body for the Australian communications sector, has released a proposed framework and review package for the Telecommunications Consumer Protections (TCP)...

Hundreds of thousands of telco customers cut off as 2.4 million Australians struggle to pay telco bills

Telco providers are far less likely than other essential services to provide hardship assistance to Australians when they find themselves in financial crisis and here’s the proof: last year 406,428 cu...

A campaign-focused consumer advocacy organisation

SERVICES

ASSISTANCE FROM US

COURSES

RESOURCES

ENGAGE WITH US

SUPPORT IS HERE:

POLICY

CAMPAIGNS

CHANGE IS HERE:

ABOUT US

WORK WITH US

WHO WE HELP

WE ARE HERE:

Telco regulator cannot register out of touch industry code say consumer advocates

Strong action bringing telcos to account is the way to go

‘ The Telco Code has run its course and failed to deliver’: ACMA must explore other options to protect consumers

General Insurance Code Governance Committee 2024-25 monitoring priorities

Consumer fail: New Telco Code proposal delivers little for vulnerable consumers

Hundreds of thousands of telco customers cut off as 2.4 million Australians struggle to pay telco bills

KOORI HELP

Click here

FREE DEBT ADVICE

Click here

FREE LEGAL ADVICE

Ph: 1800 466 477