Tag: Consumer Guarantees and Warranties

The National Warranty Company (NWC) sells warranty products to people buying new and used motor vehicles. But Consumer Action recently had concerns about a NWC 'Grand Warranty Plan' provided in 2012 a...

Key message: When you buy goods or services, those goods or services must meet certain standards called 'guarantees' under the Australian Consumer Law. Use this template letter if you purchase...

In January 2011, the Australian Government introduced legal protections for consumers buying goods or services called ‘consumer guarantees’. Consumer Guarantees ensure that you can get a refund, repla...