2026
26th Jun 2026

We’re HIRING! A Solicitor

Consumer Action Law Centre Job description About the role Location: Melbourne CBD Job Type: Ongoing, Full-Time & Part-Time considered. Salary: $110,328.68 - $115,325.78 Consu...
24th Jun 2026

 REPORT: ASIC spotlights how car loans cause deep consumer harms

Consumer advocates nationwide have welcomed the release of the Australian Securities and Investments Commission (ASIC) report ‘Lifting the bonnet: ASIC’s review of car loans’. ASIC’s Indigenous Outrea...
24th Jun 2026

Changes to the insurance code of practice fall well short say consumer groups

The Financial Rights Legal Centre (Financial Rights), Financial Counselling Australia (FCA) and Consumer Action Law Centre (Consumer Action) have warned that government intervention may be needed if g...
22nd Jun 2026

Don’t miss out! Lodge your claim to AFCA asap if you were ripped off by Snaffle

In May, the Federal Court ordered a $33.5 million penalty against Snaffle, operated through Walker Stores, for inflating prices and overcharging customers on credit contracts. Many of the customers we...
19th Jun 2026

Federal Court scathing on HSBC, bringing legal clarity: Australia’s banks MUST protect their customers from scams

Consumer Action Law Centre CEO Stephanie Tonkin says the $35 million penalty plus costs imposed on HSBC Bank in the Federal Court yesterday sends a clear and resounding signal to Australia’s banks: th...
11th Jun 2026

Lemon car reforms welcomed: Vic Government takes first step but more needed to tackle faulty second-hand car sales

Consumer Action Law Centre has welcomed proposed amendments to the Motor Car Traders Act 1986 introduced by the Victorian Government last week, but more is needed for purchasers of faulty second-hand...
1st Jun 2026

Curbing lead generation activity

This is a joint submission from Consumer Action Law Centre, Super Consumers Australia, Financial Rights Legal Centre, Mob Strong Debt Help, Financial Counselling Australia, Consumer Credit Legal Servi...
28th May 2026

‘Unacceptable Harms’: Scam laws delay will see Aussies robbed of billions

Consumer advocates have slammed the nine-month delay in the implementation of the Scam Prevention Framework (SPF), announced today by Assistant Treasurer Daniel Mulino, calling it a ‘betrayal’ of hund...
27th May 2026

Energy cost relief: Embedded networks reforms welcomed & raise the Utility Relief Grant Scheme to $4000

Consumer Action Law Centre CEO Stephanie Tonkin has welcomed the Victorian Government’s announcement of changes to the law to ensure that consumers in embedded networks will be able to access more aff...
27th Apr 2026

Upcoming State Election will be won on cost-of-living and fairer essential services for all says Consumer Action 

 A strong plan built on fairness for Victorians to weather day-to-day cost-of-living pressures will decide the upcoming Victorian State Election, says Consumer Action Law Centre CEO, Stephanie Tonkin....