2026
30th Mar 2026
Wrong direction: Australians robbed of $2.2 billion in 2025 by scam-crime
More than $10 billion has been stolen in scams from Australians since 2020 -a deeply troubling statistic as victims continue to carry 95% of the losses, and 30% or more of victims don’t report their l...
27th Mar 2026
ACMA finally rejects self-regulatory telco Code, moves to direct regulation
The Fair Call Coalition has strongly welcomed the Australian Communications and Media Authority (ACMA's) decision to reject the draft Telecommunications Consumer Protections (TCP) Code. For too long,...
25th Mar 2026
We’re HIRING: A Senior Insurance and Disaster Recovery Lawyer
Senior Insurance and Disaster Recovery Lawyer Consumer Action Law Centre Job description Permanent Full-Time Position (PT Considered) Ongoing Position Salary Range: $113,414.69 - $1...
23rd Mar 2026
ACMA Compliance and Enforcement Priorities 2026–27
This submission provides Australian Communications Consumer Action Network (ACCAN) feedback to the Australian Communications and Media Authority’s (ACMA) consultation on its compliance and enforcement...
13th Mar 2026
Energy price drop heralded by lower Victorian Default Offer is good news says Consumer Action
Consumer Action Law Centre CEO Stephanie Tonkin has welcomed the Essential Services Commission (ESC) announcement of a reduction in the Victorian Default Offer (VDO), the base energy price for eligibl...
25th Feb 2026
Getting to Fair: Advancing Equity strategy consultation
Consumer Action welcomes the opportunity to provide our submission to the Getting to Fair: Advancing Equity draft strategy consultation by the Essential Services Commission (ESC). We provide our su...
23rd Feb 2026
Unfair Trading Practices – Exposure Draft and Explanatory Memorandum
We are providing this supplementary submission to Treasury, to highlight the need to explicitly consider manipulative lead generation practices in the Exposure Draft legislation and Explanatory Memora...
19th Feb 2026
Consumer Action welcomes ASIC review into ‘lead generators’ – a focus of our designated complaint
Consumer Action Law Centre CEO Stephanie Tonkin has warmly welcomed moves by the Australian Securities and Investment Commission (ASIC) to review and investigate financial advice licensees using lead...
16th Feb 2026
Banking Code Compliance Committee priorities 2026-27
This submission is provided on behalf of Consumer Action Law Centre, Financial Rights Legal Centre, Mob Strong Debt Help and Mortgage Stress Victoria. We strongly support the Banking Code Complian...
13th Feb 2026
Insurance: Code Governance Committee Monitoring & Compliance Priorities 2026-27
This is a joint submission from the Financial Rights Legal Centre (Financial Rights), Consumer Action Law Centre (Consumer Action) and Financial Counsellors’ Association of Western Australia (FCAWA)....
