2025
8th May 2025

We’re HIRING a Solicitor

The Solicitor conducts legal casework files, participates in outreach and training, provides advice and assistance to consumers and represents their interests in order to contribute to the educatio...
5th May 2025

A historic opportunity to enact a stronger consumer-focused agenda say advocates

Consumer advocates have congratulated the Albanese Government on its emphatic re-election victory and called for it to seize the moment to govern with an even stronger consumer-focused agenda in its s...
30th Apr 2025

Joint Submission: Centrepay Reform – Consultation

This is a joint submission led by Financial Rights Legal Centre, supported by Consumer Action Law Centre and: • Australian Communications Consumer Action Network • AnglicareNT • Brotherhood of St...
28th Apr 2025

Introduction of a mandatory SMS Sender ID Register

This submission is made by Australian Consumers Communications Action Network (ACCAN) with support from Consumer Action. The introduction of a mandatory SMS Sender ID Register (the register) in Aus...
24th Apr 2025

We’re Hiring! A Trainee Financial Counsellor/Financial Counsellor

Trainee Financial Counsellor or Financial Counsellor Full time and part time considered Salary range $85,686 - $102,453 (pro rata for part time) plus superannuation Are you a Financia...
22nd Apr 2025

Draft Determination – Application by the Australian Banking Association

We provide the following comment on Draft Determination AA1000683 in response to the Australian Banking Association’s (ABA) application to continue offering Basic Bank Accounts (BBAs) and certain cond...
14th Apr 2025

OPINION:  Why unsolicited selling should be banned  

An edited version was first published in the Herald Sun on Sunday, 14 April 2025 Christine clicked on a Facebook site promising a solar deal with government rebates she could not refuse. Then a sal...
8th Apr 2025

First ‘designated complaint’ targets the nationwide scourge of door-knock unsolicited selling

Consumer Action Law Centre is calling for a nationwide ban on unsolicited selling in the first ever designated ‘super’ complaint presented to the Australian Competition and Consumer Commission (ACCC)....
24th Mar 2025

‘Cost-of-living’ at the centre of Election 2025: Our consumer-centric priorities revealed    

Consumer Action Law Centre has revealed a list of its top consumer-centric priorities to make life fairer and better for all Australians, ahead of the upcoming federal Election.  “This Federal Elec...
24th Mar 2025

ACMA Compliance Priorities 2025-26

Overall, we support the Australian Communications and Media Authority (ACMA’s) current compliance and enforcement priorities and recommend they are extended into 2025-26 as there is more work to be do...